Every thing was ok

None

The hotel is well maintained and clean. The room was comfortable. The bell boys were friendly and helpful and efficient. 10/10 for them.

Booked as a garden view but all view we had was a concrete wall. First 4 star hotel that I stayed at where there was no complementary water , tea or coffee sachets on subsequent days. The reception staff were very unfriendly and cold and made us feel unwanted. If I had a choice I would have looked for another hotel. There was no hotel phone directory in the room. Had to go down to reception for any query. No room service menu either in the room.

Staff are very helpful and friendly. The manager assisted us all the way.

Location Spacious rooms Friendliness of staff Cleanliness of rooms Parking

Spa I think it is not under management of hotel very poor management of that spa Outdoor Swimming pool was closed and we are in July!!! Some of the parts in the room needs maintenance and refurbishment

Room was big and clean

Language barrier and expensive breakfast

Like

the staff are friendly, welcoming, and respectful. room and balcony are very spacious and big.

nothing

friendly bi-lingual staff. housekeeping staff were brilliant.

slightly dated in need for some modernisation

Staff allowed unarranged early checkin without hesitation. Very professional. Spoke good English

All good

Rooms were very spacious and clean

Nothing

Location is good. We stayed at the hotel and took a rent a car to visit the Telefrik and reach uludag. The hotel has a 24 hour restaurant which is great if you reach really late.

The breakfast food choices are very limited and not upto the mark.

In general the holel is good, interesting design, good restaurant

the spa zone was below expectations, sauna wasn't working, hammams were cold, thermal swimming pool was at least working, but it also needs renovation

quite and clean hotel

hamam facility was not well organized