The staff were so friendly and hardworking. Smiling constantly. They couldn't do enough. The food was fabulous, a wonderful, plentiful selection. Minibar stocked all the time. Towels for the pool were fantastic quality. Hotel was spotless.

The location of the hotel means it has a windy aspect. That can make it feel slightly cooler. However, I'm sure in hot summer months extremely welcome. That said, we are all going home healthy, fatter, and bronzed.

lots of amenities and things to don

the service was not great. We suspected there were not enough staff employed to support the volume of bookings as the hotel was quite busy. there were frequent queues at the bar for drinks and no system so getting a drink was a bit chaotic at times. There were 2 waiters for a very full main bar and sunset lounge. we also booked 2 a la carte meals and the service (same waitress) was bad on both occasions. arrived as per booking to be told “they trying to close”, waiter 10 mins for a coffee at breakfast then had no milk, sugar or teaspoon. also told all the food would have to come out at the one time “as they were trying to close”. I wanted to come earlier but that was the time they gave me 🤷‍♀️. however the food and service at the main buffet was amazing.

excellent staff. minibar restocked often. creperie and beach bar has great food. decent selection of drinks in the all inclusive.

main restaurant is awful, especially at breakfast. the bathroom has no extractor. there is also no towel rail for towels. balcony furniture definitely not what I’ve had at other 5 star hotels. no full length mirror in the room. entertainment wasn’t entertaining at all. not enough sun loungers by main pool. the walls are THIN.

The service and the staff were very pleasant

Not a sand beach

Amazing staff at this hotel. I have never known such friendly people. Special recommendation to Eleni Kubolli. The food was varied and delicious. Drinks served all day at the pool by the lovely Alexandros. Entertainment was varied but very good. Management always around to keep things moving efficiently.

We love Mitsis hotels, but this was not quite as luxurious as some we have been to. The themed restaurants would be better offsite away from the main restaurant. They certainly have the space to do so.

The staff of the hotel was amazing, they even upgraded our room and we got a private pool. Everything was well organised, nice food and drinks. The ladies cleaning the room were extremely nice. We really had a good time

reception staff really helpful. Irina at first relations was great.

food / restaurants could have been better.

correct.ideal

our first 5 start hotel in Europe. we enjoy very much the food and view. Friendly and kind staff, very helpful and smiley. We booked two rooms and the second one was with sea view. at the end the staff kindly provided us with a room with a sea view and a private pool. we were so excited. The only moment the room was poorly cleaned, but the staff reacted instantly. We were presented with a bottle of wine and fruit , as well as a massage session. we are really appreciate. was great hotel with great food. we didn’t like only Italian restaurant, food was not so tasty, but the buffet was above all praise, even the sturgeon was there. I would come back to Mitsis ) thank you!

in last days of June was too windy and on the sea was waves. there is also stones one the beach and you have to use special shoes

Great food, particularly the a la cartes. The entertainment was good and there was a relaxed atmosphere around the hotel. Great room and very clean. Could always get a sun bed by pool or on beach. Crepe bar and beach bar for lunch was great.

bar staff could have been more attentive

The staff are all amazing and so friendly! We checked in and was greeted with a freshly squeezed lemonade and a flannel to freshen up, we then upgraded our room to a private pool room which was fanstastic! Rooms were a great size and always very clean. Food was good, the Italian a La carte was delicious. Beach bar with burgers, hotdogs and drinks for during the day, and a treat hit with ice cream, pancakes and waffles. Definitely more than what we expected, would 100% recommend and stay agaib

If your ground floor and your room is by a maids closet it is a little noisy in the mornings, if you like your lie ins you will be woken by them in the mornings but it doesn’t usually last too long

* All staff excellent and very attentive from reception, HK, and restaurant/bar * Surprised my mother for her birthday with cake, wine, and fruits *Bathrobes, slippers, and minifridge provided in room * Great view of beach from room * Entertainment in bar lounge * Pool area has good amount of seating and sunloungers. Kids pool available with slides *Well kept grounds *Bikes/Buggy's to rent

*Food similair at lunch and dinner, not many options for kids * As in many all inclusive alcoholic drinks and some soft drinks tasted watered down * Flush didn't work, but was easily resolved

Very clean spacious room, friendly and supportive staff, good selection of food at the buffet, 10min drive to Kos town.

Beds were not really comfortable. It was also not easy to get food between open buffet hours even though we had all inclusive option.

amazing facilities, almost every small thing was thought about and considered. the rooms were well kept and very well cleaned every day. the pool/bar and beach were all fabulous. the food was amazing! the staff were super helpful and kind

they were short staffed, which we understood, but this led to mistakes/ long waits in the canteen. it would be helpful to have the food properly labelled due to allergies and dislikes! last thing, please provide teaspoons with the coffees so people don’t have to stir using their cereal spoon! :)

The bed and room were fantastic.

All meal times were so poorly run. All good outlets throughout the day took min 35/40 mins to get served or get your order with absolutely no organisation. Drink can’t be offered at the bar at night and as a result it took forever to get your drinks. If you ordered a gin a tonic you can’t tell the bar man how much gin to put in so they would turn up and be un drinkable as they were too strong. if you ordered more tonic you would have to wait for a waiter and go through the whole process of waiting again. very silly.

amazing welcome, staff were helpful and friendly. Room was great, clean and fully stocked with lovely drinks.

I think they could have had a larger selection of food and drink by the pool, there was also no shower screen/door on the shower so water got all over the floor but it was easy to clean so not really a bother!

Pool was freezing but probably because of the time of year we went