First night cold shower and not working properly (see photo), could not take a shower at night and also not in the morning I claimed it, but the lady was not friendly and did not believe me, was only convinced and quiet when she saw it. Room was very dark with a very small window Second night I received a new room, for disabled people, 1 double bed, 2 single bed, the main light did not work broken, had to claim again, they fixed during the day, The room was cold, the heating was almost switched off, set by the hotel and no possibility to increase the temperature The bedsheet of the double bed was dirty with ugly stains (see photo evidence) The 3rd day sheets were not exchanged, room stayed cold, the owner was not available and the staff did not care I paid for a 4 star hotel 1 double bed room with I upend price to expect better quality and service, but received my worst experience and no compensation or money back. See photos and let me know if you would accept to sleep in such a hotel!

Big mistake to stay in this hotel and pay a high price, this hotel was my worst experience ever

close to the port and center

It is very close to shopping and restaurants and not far from the harbor. The area however is quiet.

For some people the uphill walk to get there might be a bit strenous. It is not very steep, though.

wonderful location and wonderful people

everything was amazing

Great location with very good views of the Beagle bay and the mountains.

Lots of steps.

The hosts were very accommodating. Breakfast included. Nice view.

The hike up the hill to get there. No queen or king size bed. Lighting in the room was poor. Water pressure was low.

Location, facilities

Blanket with a collection of hair of different people on it. We really didn't want people entering our room when we are out. But they didn't give us a sign "Do not disturb" and they took off handmade sign we hang on the door. They gave us just one card key for two people. They unplugged all devices we left on chargers every time they are in a room. Sometimes even twice per day. Super weird and unpleasant.

Friendly staff, will go out of their way to help! Good jacuzzi to enjoy after a long trekking.