Beach is awesome. Room was comfortable and we booked two rooms which were connected by a balcony. Very practical. Receptionist was very receptive. She gave us free drinks while waiting for the golf car.

Breakfast could have more variety of fruits and sweets such as cakes. Some staff couldn't answer some questions regarding hotel activities. We requested a soap bottle, which was missing in the room, but never received it.

L’emplacement et la vue incroyable, la plage au pied de la résidence

Beaucoup de dysfonctionnement quand nous y étions : ascenseur en panne (pas cool quand on est au troisième étage), wc près de l’accueil hors service, problème de four, de caisse

Le site magnifique , la Vue de la mer et la nourriture

L’hôtel laisse vraiment a désirer pour le prix : les chambres doivent être rénovées et manquent vraiment d’amour (toilette qui coule , porte garde robe qui décroche , etc )

Rien

Tout

Plage

Parking trop éloigné de la réception (300 m) donc pas pratique pour les bagages qu’il faut porter (point positif un bagagiste nous a accompagnés). Idem la distance de la réception aux bungalows est très importante il faut contourner la piscine puis le restaurant, il y a des marches et de nuit l’éclairage est insuffisant, toujours difficile à l’arrivé comme au départ avec les bagages. Les allées du jardin en béton sont très abîmées avec flaques sont à rénover entièrement. Bungalow correct pour la literie et la climatisation (10) mais salle d’eau défraîchie et le porte serviette dans la cabine de douche prend trop de place alors qu’elle est déjà très exiguë. Des odeurs dégoût pas très agréables aux abords du bungalow. Travaux en cours depuis des années dans le bâtiment principal; la salle du restaurant mériterait d’être rénovée : les poutres sont sales (Fientes d’oiseaux), Bar de plage fermé. Toilettes de la réception hors service.

J’ai apprécié la vue panoramique de la suite 🙌🏾 lit très confortable aussi, lieu apaisant!

L’accueil laissait à désirer, les techniciens étaient super le personnel du bar aussi mais on voit clairement qu’ils sont saoulé du boulot qu’ils font donc ils sont souvent désagréables , manque d’hygiène aux différents repas et je suis qqn qui fait des allergies ( j’ai pas bcp mangé car je savais pas ce que contenais les plats, il est obligatoire de l’indiqué) rapport qualité prix trop haut par rapport à la prestation malheureusement.

L’emplacement, buffet le soir

La literie du canapé convertible dans la chambre, très inconfortable pour un enfant de 12 ans.

Booked for twin beds -got a double Poor WiFi

beach and the bungalows were great as well as the location of the hotel

snacks and meals at the beach bar and restaurant were very poor.

Location can't be beat. Experience of staying in a beach bungalow is so incredible, especially for the price. Bar staff was awesome.

The food is like actually atrocious. And the servers who work in buffet restaurant - the worst. SO unfriendly.

The resort is nice, however, the desk service is not customer friendly, the rooms are plagued with mosquitoes making for sleepless nights, and the view from the balcony is partly road. Besides that, the location by the beach is great, the theme nights at the hotel were very fun, the breakfasts were very satisfying, and the cleaning services was excellent.

Nice facilities, good breakfast

Parking lot was a long way from room

Very nice resort. We enjoyed it a lot. We had 5 nights before a cruise. We had a partial Seaview bungalow. The view was terrific, but they are up the hill and require numerous stairs. The beachfront bungalows are at beach level, no stairs and are terrific. If I did it over again, I would splurge for those. The included breakfast is buffet style and quite good. A little different every day. The buffet dinner was 32euros, also worth the price as you can fill up on crab, mussels, shrimp or whatever the feature is for that particular night. Lunch was a la carte, but we never did it. The beach is small, not crowed and very pleasant. You must have a rentcar to stay here. The resort is on the far end of the island, which is wonderful. But a car is almost mandatory.

The swimming pool needs new tile work. They don't have nearly enough umbrellas at the pool (about 40chairs, but only 8 umbrellas). Upon check-in they issue to you a beach towel, which you must return or be charged. The problem with the system is that if you want a new clean towel after several days, they charge you 1euro exchange fee. We felt that since we were paying hotel fee per night. We should be granted clean towels. Their parking lot is way too small. If you arrive after dark in the evening, the lot will be full with cars double parked on every curb and pulled into every hibiscus bush. So, act like the locals and illegally park right on the sidewalk. You will be fine.

the beach and the pool

lack of sports equipment. you can play tennis, you can swim... but nothing else really. Running is almost impossible. you need to run along the road which is quite dangerous. I tried once. the restaurant is not only expensive and not original at all. it serves food that you would get in a chain hotel in Paris, New York or London. it is to me the biggest mistake and if you do not have any car on your own, you are kind of stuck there (like us) and getting out of the hotel is not easy. You have to take a taxi. the staff - though they are very nice young people (mainly students) are not fluent in french. sometimes, communication was complicated. I heard that some people complained. we are fluent in english, so it was not a problem to us. the furniture in the room.... like the restaurant, showed a total lack of originality, so much so that we wondered if the furniture had not been purchase in bulk from a large north european furniture chain (the management of the hotel was clearly swedish). conclusion : there are much better places to stay.

Best beach spot in Deshaies

We rented two nights a bungalow with garden view. - terrasse light was broken and never got repaired even if reception told us they will - tv not working. We were told it is in all the hotel but other guests told us it works in their room. Was never fixed. - room phone wasnt working and broken, never got fixed. - the equipment is very old and not well maintained, e.g. Electric swift not safe for chilren, toilets had traces of calc and dirt. Old blinders are still there while totally broken. We have been upgraded to half board by the reception but it is not enough as for a 200eur a night hotel. it is a pity as nothing got fixed at all. Also, the food isnt bad but its not good as well.

The location is really great, on a nice beach. The resort is wonderful, with many possibilities of fun: sailing, tennis, snorkeling, stand-up paddelling, pool, beach bar, etc. The resort looks really amazing, well maintained, and the stuff friendly. We had a bad experience with some issues (internet connection, beach towels), but after complaining, we were generously compensated. The food is great: tasty, great variety, fresh. Great location for families with kids, but also for couples, or even single people. The beaches in the area are not very crowded, beatiful, and clean.

The room is rather modest, the bathroom very small and smelling unpleasantly. The internet connection is poor in some bungalows. There were not enough beach towels. One problem on the island, but specifically on the Basse-Terre island, is the rather unreliable public transportation. Car renting is expensive, but much needed, if you want to explore the island.

Beautiful beach and pool. Quiet location. Polite staff.

Management needs to fix this place ASAP. Building falling apart. No beach towels (what kind of beach resort doesn’t offer towels for the beach?). Room had broken outlets, toilet seats broken, leaking shower and sink. The worst is they charged me $220 for a New Year’s Eve party that I didn’t attend. They said it was mandatory but no one told me when I checked in. I didn’t sign a contract saying I agreed to pay for the NYE dinner and didn’t attend because literally NO ONE said anything to me about it. IT’S ILLEGAL TO CHARGE MONEY FOR SOMETHING THE GUESTS DIDN’T AGREE TO.

beach front bungalow was superb location. the beach and sea just perfect

haven’t yet received Avios for my stay in May/June

great location by a lovely beach and comfy rooms.

many facilities like the tennis cost extra. The WiFi connection is really poor. they seem slightly understaffed and the parking is a bit inconvenient.

Excellent breakfast, lovely clean room, fabulous quiet beach

There could have been a variation in menu.