Slippers put in my room were used and not brand new

The room was generally good

The service was very poor, overnight cleaning and the sticking of tea, coffee, making beds very very poor complained three times

Breakfast was nice for an hotel in Asia

The shower head was broken, despite asking to get it fixed twice, it wasn't. The hotel is right next to an ally with lots of restaurants and bars which is nice, but very noisy till late at night. The rooms facing the street also hear all the noise from the event venue inside the hotel, till at least 1am every night