Great staff. Very clean room. Great breakfast. Easy walk to the city centre.

EV Parking. Cheerful front of house staff. Comfy Bed

Rea Annex was tired and smelled of mould

Friebly staff and good breakfast

Nothing

Location good Staff went above and beyond Room we stayed in was lovely and comfortable

Nothing- all good

Hotel is going through an upgrade. The communal facilities for lounge, bar, break fast room and a meeting room are beautiful. Next will be the rooms that are dated but still comfortable.

The old bathroom but that will be next stage of the hotel upgrade

Friendly, laid back, classy style. No hidden / additional car parking charges for which I thank you

breakfast was more continental style.....a Cornish fry up in the morning would have gone down a treat

Room, as expected cabin style but was clean comfortable and spacious. Bar well stocked and staff always available for food and beverage service, Breakfast exactly as expected

Pleasant lounge areas

Had to ask for mug to be able to nake cup if tea in room

Bedroom was comfortable and clean

Shower was poor with no pressure. Breakfast was basic

Great location, fantastic staff who were amazing, could not fault them.

Breakfast was rather odd. No cooked food and quite possibly the worst boiled egg machine ever.

The management was very helpful with knowledge about the area and kind when I wasn’t feeling well. The hotel was well located in relation to the city.

The single bed was uncomfortable and needs a firmer mattress. The single room was located above the bar which was not noisy early in the week, but if later in the week I would recommend avoiding it.

Breakfast

My room was the worst I have ever experienced in a hotel. I was told if I paid a "supplement" I could have a better room. It was very small with a low sloping ceiling. There was no-where to put clothes away. Most of the space was taken by a large double bed. When I arrived the heating was not working. This was fixed. Access was by a staircase with narrow steps. These had to be walked sideways which was dangerous. (I am 93 years old). I would never use or recommend this hotel again.

Friendly staff and very comfortable bed. Location is within walking distance of the City centre. Good breakfast and a good cafetiere of coffee.

A little noisey, due to the people above and poor noise insulation between room.

great location friendly helpful staff. nothing is too much trouble very nice furnishings artisan pizzas available in the evenings are really good

nothing

The staff were excellent. The hotel was great value for money. I love the new decor (as we’ve stayed before previously). The food was also high quality. Free parking is also brilliant!

Separate hot and cold tap so can’t get a medium temperature BUT this is really picky!

staff were very polite, good parking facilities, very clean, good heating

please do not bother with the breakfast here, absolute let down and not even worth the money. I think value for money wasn’t great

The foh faculties are really good, with contemporary design, comfortable spaces and friendly and polite staff. The hotel is also in a great location, close to the centre of Truro. a 5 mins walk down the and and you are at Hall for Cornwall.

The room was well equipped but a bit tired and will benefit from the next phase of refurbishment work.

Fantastic building. Some wonderful original features. Great bar. Extremely helpful and friendly staff!