Wifi non accessible

The staff was very gentle. The location was very good.

The room and the bathroom were too small for two people.

The proximity of the city centre, the breakfast and good beds.

N/A

Great staff who were sympathetic to some issues we had. Very good breakfast too.

The room was a little small

Location

Toilet bowl very dirty it's black, towels are quite thin, superficial cleaning floor not been swept. one senior staff (Manager?) very unfriendly, almost rude.

Location. Comfy bed.

Size of room and bathroom far too small. No facilities to store clothes. Soundproofing between room not good

Hotel Downtown Hotel Parking place

Windows not good enough solated against street noise

Check-in procedure

Toilet standard. Noisy plumbing. Old shower

Great location and friendly staff

Tiny very drab room more like a cell Decor throughout more like student accommodation

The air conditioning didn’t work and the bathroom was was filthy

Excellent location and on site parking.

very helpul staff , clean room, great shower and a very good location. will definetly be back

aircon unit in room did not seem to be working efficiently

The location is very center. The room was clean.

The room was a bit small and also a bit expensive (although the location was very good...).

We stayed here for a one night stop over. Great Central location with parking - If you have a large vehicle like us you need to state that when you make a reservation, we were given the largest space. Comfortable beds. Simplel check in, staff helpful.

As others have said the rooms and bathrooms are very small. Parking is very tight.

The location is excellent and the staff very friendly. It was also clean. It’s own car park was a plus. And of course it’s in Poitiers - which is a wonderful place.

It was basic and the air conditioning wasn’t very effective which was not great for the hot evening we were there. It was also pretty expensive all things considered.

Personnel was very polite and helpful, the room was clean and comfortable. The air conditioner didn't work, but we didn't have to pay for the parking and the stay of dogs. That was a nice compensation for the minor inconvenience.

The air conditioner didn't work, but it wasn't hot in the room

Incredibly rude, bitter old lady in the reception in the morning shift. I was quite shocked with her total lack of manners interrupting and replying out loud to the questions I was making to someone else on the phone. When I first asked in French if she speaks English she replied with a categorical "NO!". Shortly after I would realise she actually does speak English as she was understanding my conversation over the phone as mentioned above. I honestly don't understand why someone would have a receptionist like that in their hotel. Hotel aircon was not working. Bathroom heater has automatically switching on when turning the bathroom light on. Not very handy in summertime.

nothing,you don’t give a room with broken sink , if the hotel has no rooms available or in good conditions has to warned the clients. but in the reception they were very friendly..

to small, bad condition, hotel in the center but needs urgent renovation. people has to wait to having breakfast, small place to eat,

Very good location with restaurants 50 meters away. also locked parking for motorbikes that was perfect and easy to access.

N/A

Excellent for exploring the old town of Poitiers

great central location

Location

A/C not working in the room at all, not fixed. Corridor was cooler than the room. Had to have window wide open to keep cooler which was nice except for the street noise.

excellent location

nothing