Sauberkeit, moderne Einrichtung, trotz kleinem Zimmer viele Ablagemöglichkeiten. Sehr freundliches Personal!

Die Klimaanlage wurde zentral gesteuert und konnte nicht selber eingestellt werden.

El personal fue muy amable, ubicado cerca de la estación de Paradiso. Aunque el hotel no está en el centro de Lugano por alojarte recibes una tarjeta para viajar en transporte gratis. El hotel es moderno, limpio y cómodo.

El aire acondicionado estaba muy frío y no podíamos bajarlo porque estaba predeterminado para todas las habitaciones por igual.

Perfecto en calidad y precio, limpio, bien ubicado y personal excelente, gentil y bien informado y muy disponible. El dormitorio era pequeño pero acorde al precio y limpio y moderno, muy bien para quien busca algo económico pero de muy buena calidad

Ubicacion, muy cerca de la estacion de Paradiso y del paseo del lago. Está limpio

No hay baño como tal, el lavabo está en la habitación.

The location was very nice and the staff was very friendly

The bed was very hard and the room pretty small

Die Lage

Die Dusche hat kein Wasserdruck - das ist Katastrophal

Die gute Lage

Ausstattung und Zimmer Größe auf niedrigem Niveau, Parkplatz zu teuer, Frühstück zu teuer

Good location, price-performance ratio

nous connaissions l'hôtel pour y avoir séjourné 2/3 fois.. proximité d'un tea-room car le petit déjeuner est assez cher à l'hôtel.. dans la chambre, il manque une petite armoire pour ranger les vêtements. Quand nous sommes arrivés, un peu de difficultés pour se faire comprendre, car personne ne parlant le français. A part ces inconvénients, pas de problèmes..

vois ci-dessusA refaire

posizione adeguata, personale cordiale e gentile, Non presente ristorante all'interno ma nell'hotel di fianco. La posizione adeguata e vicina alla stazione ( arrivata a piedi dalla stazione ) e vicino a tanti locali carini.

prese non presenti vicino al letto. stanza piccola, non presente una finestra adeguatamente grande. bagno diviso in tre parti. La cabina della doccia era in plastica. Stanza fredda. Presente un letto a castello all'interno.

Clean room, good budget setup of the room (don't expect extras when you book budget, but for budget, it is really nice and well done), the location is easy to find and manage (from the local train station or from the next bus stop). Overall good value for money.

Nothing, thank you!

Posizione

Accoglienza/info scortese e fredda della persona che faceva i check-in Novotel che è stata il primo contatto, non sapendo a chi rivolgermi per il Ibis Budget (magari sarebbe opportuno indicare chi fa cosa, cosa ed eviterebbe tempi di attesa inutili)

Zentrale Lage zum See und der Promenade, Zimmer war sauber

Kleine Zimmer, kein Kühlschrank, keine Klimaanlage, sehr einfach kleine Dusche

Location, cleanliness, friendly staff, breakfast

Tiny room, bunk bed hanging over the double bed, incredibly tiny shower - just very cramped all round.

Excellent location, indoor parking, friendly staff

Missing hot water boiler in the room

Small but nice room, location, parking

Breakfast and location

I understand it’s budget, but that is beyond “budget”. Try youth house. First time was fine in a double bed room with bathroom and amenities (though still scarce) but second time was a disaster, sorry. A room with a sink next to the bed, shower built into the wall directly by that and a toilet, again without even a proper door. Super small room with a third bunk bed above our heads. Two medium and one small towel thin so you can almost see thru it. Zero further amenities beyond two paper cups and two little soap bars and almost finished toilet roll. Everything but two plastic bins screwed to the walls. If you are desperate to stay, it’s fine, but don’t expect a comfortable one.

Reception area is pretty. Staff is nice and tries to help. The bed is very comfortable. Breakfast is mostly tasty. Coffee is great.

The hallways smelled extremely bad. I know this is a budget hotel, but not even having a towel for the floor when you exit the shower is so cheap. The water in the shower sometimes became very hot within seconds and we scalded ourselves each time we showered. Not enough working plugs in the room. If you want eggs for breakfast, you have to boil them yourself, in a pot that does not work properly. They do not have any personal approach to their guests: we made a mistake while booking ('no cancellation option'), clicking a date 3 months ahead instead of the current month, realized it right away, and tried to sort it out via Booking and via the hotel itself. Not to cancel, but to change the dates. The Ibis hotel did not allow it. We booked for the current month via telephone, giving all of our needed details. Upon arrival, our new booking was missing! Luckily, a room was free so we could stay the night, but had to pay around 30% more since it was last minute. We again tried to cancel the booking waiting for us in vain in 3 months, but it was against their policy.

For a small room, it had all you needed. It was one of the cheapest options in the area, but still felt nice. The location was tucked away and had good proximity to some local attractions.

The bathroom set up in the room was lacking. The toilet door didn’t lock or seal, the shower door opened outward into the room, thus splashing water onto the door, the shower door handle was just a hole, which when running the shower, would splash out. On our last day, the drain in the shower and sink started to smell and there wasn’t proper ventilation due to the bathroom being in the room rather than separated in a way.

Quality Vs price.

Too small room, no closet or space to put luggage.

Location

Room

Good location , it was an emergencial reservation so it was an easy check in .

I couldn’t choose to stay with just one room (we were 3 adults and 2 babies )the room there was a queen bed which we could put one baby with us , get a crib for other and the other adult stay on the single bed . We should have the right to choose just one room. The room was little bit hot and there was no fan available in the reception

it was near the city

the crafts was unfriendly and it was so noisy because of the school kids

good location good value for money suitable for a weekend

Location, close to station n bus stops, walking distance to Lugano Centro. New facilities and great breakfast.