朝食は、複数のメニューから、いくつでも選んで食べられます。合わせて、フルーツ、スイーツ、ブレットなどはブュッフェです。毎日、サラダワゴンで美味しいスモークサーモンをたっぷり食べられるのもわたしはすきでした。 夕方からの、ハッピーアワーでは、クメールダンスやセレモニーなどのイベントもあり、楽しめます。 ホテルのトゥクトゥクが、とてもリーズナブルなので、暑い時間を避けて何度も遺跡に通うことができます。 また、ホテルには日本語ができるスタッフの方がいて、トラブルにも対応していただいて、とても助かりました。 部屋は、今回booking.comのGenesis特典でアップグレードしていただいたので、デラックスルームでした。リビング付きの広いお部屋で快適でした。友人夫婦と部屋でくつろぐことができました。私たちの部屋からは、毎日サンセットが見られました。 レイトチェックアウトのリクエストにも応じていただき、フライト時間まで、ホテルでゆったりすごせました。シェムリアップは、乾季で閑散期でものすごく暑いですが、空いていて蚊もいないので、次もこの季節が良いと思いました。

特にないです。強いて言えば、部屋のエアコンが効きすぎでしたので、温度調節が少し必要でした。もしかすると、リモコンが壊れていたのかもしれません。

Centrally located, beautifully designed, excellent stay!

Das Hotel ist top geführt . Der General Manager ist sehr präsent und sucht den Kontakt mit den Gästen immer um Optimierungsbedarf bemüht . Das Hotel und er haben einen sehr guten Eindruck gemacht. Wir haben uns von der ersten Minute an wohl gefühlt. Das Hotel ist uneingeschränkt zu empfehlen.

Our room is too small

Small and lot of mosquitoes

My experience at Park Hyatt Siem Reap is the worst Park Hyatt experience when comparing my previous stays at various Park Hyatt properties across Asia, including Ho Chi Minh, Tokyo, Bangkok, and Niseko. This particular one fell far short of my expectations and no longer deserves the Park Hyatt name. The hotel has lost its luxurious charm and service. My first visit in 2014 left me with nice memories, but returning this time was a mistake, which unfortunately ruined our Christmas holiday. It's evident that the hotel has lost its sense of luxury despite the premium prices. Initially, they offered to upgrade us to a suite for an additional $190, which we accepted. However, the room had a poorly designed terrace, providing no real value for our family. During the first two nights, the room's lights didn't work, and it took over an hour for the staff to attempt to fix it, leaving us to bathe our children in the dark. At 10pm, they finally suggested changing our room, but we declined and moved the next day. Additionally, the Wi-Fi was unreliable for the first two days, though they did waive the extra charges for those nights. Our Christmas dinner experience was mixed, with good food but a case of food poisoning for me. The restaurant had service issues, resulting in long waits for food, and we even had to cancel an order after waiting over 30 minutes. On the bright side, breakfast was enjoyable, and the staff there were helpful. To add to our frustration, they charged us $600 for laundry services, which seemed exorbitant. The hotel clearly needs urgent renovation and maintenance, as the gym is outdated, the equipment is limited, and the sound system and iPod shuffle felt like relics from the past. Moreover, they overcharge for almost everything, such as the $220 airport transfer, while we easily found a more affordable option. The staff, although polite and well-intentioned, do not meet the standards of a 5-star hotel.

Beautiful courtyard , pool and the room.

In the living room the pink colour of the upholstery is a bit overpowering but otherwise it’s lovely. Also the fact that is near a petrol station is not ideal.

superb Hospitality.. great experience

Staff

The tax