Hey, breakfast was great and Barbara the young woman work in the front was phenomenal with her customer service, helping us get settled in and finding a way around the town

To be honest, this is the best hotel we stayed in doing alright entire stay in Italy, so nothing

Hotel is very well located, free public parking across the street, good beds and water pressure.

Owner tried to take an extra 19 EURO from us and we did not appreciate that at all. We made a reservation to this hotel around 1-2pm. At 6-7pm a message came in from the owner asking us to call 15 min ahead of our arrival so we told him we will arrive at 9pm. Then a second message came in, letting us know that check in after 9pm "costs" another "19EUR per couple". That was the small surprise. So we forced the speed limits to make it at 9pm so we wouldn't pay that invented tax. The big surprise was at the hotel, where every single door uses codes, not keys, not cards, but codes. So the check in could have been electronic all the way. There was no point of us rushing to destination, there was no point for the guy at the reception to be there at 09.07pm at our arrival, there was no point for any of it. The guy just wanted an extra 19EUR. Despite the reservation terms on Booking.com which clearly stated that check in can be made until 21.30. The hotel is ok, the room was ok, but this... it simply made us not to touch the cofee in the room so we won't trigger another invented tax. And of course, there was no explanation and no appology for this behaviour. Like it's standard procedure. Booking pictures attached.

Clean, nice place to stay

Nothing, all good

Albergo Diffuso is a very nice concept of B&B in rural Italy. The staff is wecoming and helpful, the village is built around a Middle Age castle. The view is amazing. Good position to visit the northern part of Le Marche. The beds are very comfortable and the village is very silent during the night.

It would have been perfect to have at breakfast eggs and more salty things. In the room we have stayed there was a small step close to the refrigerator that you need to be very careful not to injure yourself, especially if you want to open/close the window in the evening/night.

We loved absolutely everything about this property. The staff was just amazing…so helpful and kind. The room was clean and comfortable and the view from the windows was gorgeous! We used the spa and it was just perfect, relaxing after a long travel day.

Nothing at all!

The view.

My daughter was disappointed because the outdoor pool was closed (out of season).

Friendly staff Lovely setting. The terrace and garden afforded fabulous views with comfortable seating.

The honesty bar was very low on stock- there was a price list which suggested that there is usually more available.

Great room, lovely and modern bathroom, superb view. Coffee facilities Air con Quiet

Would prefer more cereals and fresh fruit available for breakfast rather than sweet cake.