Zwembad en ontbijd

Douche kranen deden het niet goed was te oud en tegels en bad zaten vol kalk. En veel achterstallig onderhoud

Great resort, great breakfast, staff and pools.

Great location. 10min walk to beach and walk to so many shops and facilities just down the street. Very large resort with excellent facilities. Does feel like it very much caters to the Asian and Indian clientele. Evidenced by their extensive breakkie menu! Breakkie did not disappoint! Huge and so very many options. 👏 Rooms were huge and super clean. Big balcony overlooking the pool area. Swim up pool bar. Huge pool area. We only had a one night stay but would return.

Weird pool access rooms on ground floor kind of block off ability to walk easily about the pool and access is a little annoying in places as a result. Not a deal breaker but worth noting. Floor tiles in walkway areas get very slippery.

Great location and staff

Tired rooms Smelly pool towels

Location pool large rooms restaurant

Small bathroom in plunge pool rooms

Good location, right in the middle of Sanur, with lots of restaurants, bars and massage places nearby. It is also close to the beach. The staff were all lovely. We found the room, large and comfortable but a bit dated and the whole resort could benefit from an update. There were termites in a doorframe of a nearby room and our room had quite a gassy sewerage smell in the toilet and the plumbing wasn’t great. The pillows on the beds were very puffy and large and I needed to request a lower profile one as I had a sore neck after the first night (the bed was very comfortable though). I think the spa baths on the balcony could be removed and then the rooms would have lovely large balconies that could be set up with some comfortable chairs or loungers for guests to use. The loungers around the pool need replacing….i often found that I was lying in the water rather than on the lounger as the rattan was so saggy that when you lie on it, it sinks below the water level. The pool towels are pretty old too. Food in the restaurant was average. The breakfast buffet was reasonably varied, however I had to ask for tea bags as the only option was pre-made tea in an urn which wasn’t nice and there were no tea bags readily available. We attended an evening Asian buffet but found the range of food disappointing. Entree choices were soup which they made fresh to order (nice) or rice paper rolls (only a couple on one plate). Mains was stir fried choice of meat and vegetables with rice or noodles. Dessert was sticky rice with mango (nice), chocolate pudding (bland and tasteless) or banana fritters with either grated cheese or chocolate sprinkles (the fritters were cold and would have been a lot better hot). Overall it was underwhelming. I’m always surprised that people are still allowed to smoke around other people eating but I know that rules vary around the world.

The gassy smell in the toilet in our room, the termites in a nearby room’s doorframe and the general “needs renovating” feel of the place, the limited food options on the Asian buffet night, old pool towels, some of the sun loungers need replacing.

Great facilities loved the private plunge pools

They moved me from one bedroom suite (5th floor)worst room design ever kitchen no sink no hot plate no kitchen utensils Next room 3rd floor good design kitchen sink still no kitchen utensils or pots or plates washing up gear I requested these items three times no response I went and purchased the gear

Management that looked at the inclusions in the online advertising imformation

awesome pool area and swim up bar

the building is getting tired

friendly staff, great pool area, splendid location, hearty breakfast

the building is getting a bit tired

Location was good. Restaurant good.

Air conditioner didn’t work properly. Hard to flush the toilet .

Large comfortable rooms, many breakfast options. Lovely big swimming pool, friendly, helpful staff.

Room and pool great Staff amazing Breakfast could not fault

They upgraded us to a pool room, lovely facilities.

The room had a humidifier and if it was full we had to empty it otherwise the room had a lot of moisture and a musty smell.

Het zwembad en restaurant zijn top.

De kamer . Uitzicht op zwembad wordt er beloofd. Maar ze zeggen er niet bij dat er een muur van 150 cm hoog voor je kamer raam staat. Dus alleen staand heb je dat uitzicht. Na klacht daarover tegen betaling een upgrade gekregen naar een kamer waar op 2 meter voor het raam een houten wand was geplaatst ivm renovatie zwembad bar. Swiss Bell de service en het mee denken met de gast was ver zoek.

Loved the pool, our kids thoroughly enjoyed themselves in there for hours each day. The breakfast was really great, lots of options. The rooms were large and clean with really comfortable beds and great air-con. About a 15 min walk to restaurants on the beach which were really lovely and several supermarkets and restaurants within a short walk of the hotel. The hotel also provides water coolers on every floor which was one of the only places in Bali that we found to provide this - being able to easily fill up our water bottles was much appreciated, especially with a large family of 6.

Attempted to use the gym but it was a bit of a fail. Weights available were 5, 10 or 20kg (nothing in between) and the weights machine was missing the pin that allows you to select the desired weight, so was not usable. Air con wasn't working (it was 33 degrees) and when I cranked up the treadmill to go for a run there was a loud bang from the electrical socket which continued sparking even when I had switched it off. Called a staff member and hopefully they took care of it.

Prima locatie. Uitermate vriendelijk personeel. Heel mooi zwembad

Er zijn geen douche rond het zwembad. Iedereen springt er zonder zich te douchen in. In zulke warme omstandigheden niet heel hygiënisch.

Staff were incredibly friendly and nothing was to much trouble. Location awesome, beachfronts the only other alternative. Floors in our room couldve been cleaner which was our only fault

Pool is a good size, and this place is not expensive all the staff were great and very friendly. Good location.

This time around the room smelt musty, safe didn’t work correctly and the toilet would not stop flushing . Staff were great and friendly, pool towels could be a bit better quality.

locality

pool bar

Second time there, good buffet breakfast, friendly staff members

Rooms are dated and in need of minor maintenance , room air conditioner not working efficiently

Good location, staff very accommodating, lovely pool and restaurant.

Could do with an extra door on the bathroom, there are frosted glass doors on the shower cubicle and the toilet cubicle but a door on the bathroom is needed.

It was cheap

You get what you pay for. Internet connection was crap

ひとつもない。

宿泊1日目に子供がプールに散らばっているガラスを踏み、大量出血しました。サヌールで海三昧の旅をしようと考えていたのにとんだ災難です、予定を全て変更させられました。 みなさま怪我をしたくなければホテル内のプールに入らないことをオススメします、全く管理できていないようで、プールの中はガラスの破片など危険物だらけのようです。 そしてそれにも関わらずホテルスタッフは一度も謝ることすらせず、よくあるトラブルだと、、最低の教育レベルのホテルスタッフであることは間違いないでしょう！ ちなみに子供は病院での治療を受けた為、せめて治療代だけでも保証して欲しいとホテル側に交渉した所、間違いなくホテル保険が適用されるのでホテル保険がおりるまで代わりに払っておいてほしいとのことだったので了承した所、未だ何の連絡もありません(事故から1ヶ月程経過)。 保険金詐欺でも行っているのでしょうか？ そうでないのなら早急にお金を支払っていただきたいのですが、、、 Booking.comも詐欺を行っているホテルの調査をお願いしたいものです。 何はともあれ危険極まりない最低の環境、最低のスタッフのいるホテルであることは間違いありません。 史上最低なホテルのせいで史上最低の旅行になってしまいました。

The pool is a great temp, we had a plunge pool which was nice but needs a good clean, mould on the walls. The main pool is nice but the sunbeams in the water are a little annoying as they are two low and the towels get wet.

Walls were very thin and the noise from the hallways was loud. Our air conditioner was noisy and the friend we were travelling with works with air conditioning as said something was wrong with it so we asked the reception to have it looked at. They didn't get back to us so we put up with it working insufficiently that night, to have it dump water all over the floor and some of my clothes on the chair at 7am in the morning. We rang reception and they brought us a bath mat, not sure what they thought that was going to do and no offer to clean the mess. Maintenance can at 9.30am and worked on the aircon until 11am so we weren't able to use our room. No offer of compensation, so I asked for some at which time they offered airport transfer or late check out, both we didn't require. I said don't charge us for $60 worth of room charges for drinks around the pool, they took $24 off. Big deal. Wouldn't stay here again, beds are hard and the rooms are too noisy.

Lune de miel ! 3jours dans cet hôtel très propre bien agencé tout était nickel le personnel très serviable agréable Piscine vraiment grande et sympa Petit déjeuner top Je conseil cet hôtel

Rien

Have stayed here many times whilst I am travelling for business simply because of the location. Its an easy walk to shops, beach and restaurants. Theres plenty of restaurant choices in walking distance but if you want to stay in, the hotel restaurant has plenty of options too. Some nights there is live music in the restaurant and if you get the chance to listen to "Oka Osbala" its worth staying in. The staff are always helpful. There are drinking water stations on every floor in a few locations. The pool area is beautiful. I never get a chance to use the pool because I am gone most of the day but it always makes me laugh seeing people rush down to the chairs early morning to leave their towels etc and then walk off. If you are holidaying here it sounds like the pool area might get busy but otherwise its always well maintained and it has a swim up bar which looks inviting

Great food and service

We really liked the breakfast, pool and room

Probably would have been nice to have a plunge pool room - maybe next time