very clean

no phone in the room so was unable to order room service. terrible Wi-Fi

Lovely place to stay would highly recommend, beautiful hotel with lovely food very clean and friendly staff.

location

downloaded ‘all access’ card but it didn’t work in bar or restaurant?

perfect for our needs

close to the hills

Staff food and facilities all great

N/A

countryside pub

noise from main road traffic / lorries early hours

good parking, friendly staff, clean room, great bathroom

the fact we couldn’t have an early check-in as we were going to a wedding

Breakfast was lovely. Thankyou. Infact the whole stay was just perfect for myself and partner who came away to celebrate his 50th and kid free night. We don't live far but never experienced the spa and a sleep over. Staff were helpful when checking in, spa and in the restaurant. Give yourselves a tap on the back. Thankyou. Xxx

We are not one to moan but the mattress in room 206 was uncomfortable. This didn't ruin our stay though.

clean and comfortable

although I booked a gluten free breakfast the choice was limited so we ate somewhere else

Room

Breakfast indifferent

Room was comfortable and good facilities. Hotel itself was a little labrythine and hard to navigate.

At dinner asked for a choice of sauce with main but not told this was extra. Sneaky way of making more money. Food good and rooms good.

Beautiful facilities and gardens. Staff very pleasant.

Breakfast always cold, as we're the plates.

Dinner was OK

My room was very noisy overlooking the A53. Overall the stay was poor value for money.

The location was good except that the view from the room itself was not that great. That said we were just stopping overnight on a long journey so that didn't matter

Half eaten boiled sweet on the bedroom floor. Chip on the carpet in the restaurant in the morning. Cleaning and hygiene scores low.

The bar staff really made this visit for me, so helpful and understanding. Stayed in the pub side of the hotel and couldn't hear any noise from below. Brilliant location and loads of parking.

Spar and restaurant combined with location was awesome

Just a fantastic place for a mellow unfussy stay.

That we didn't book a longer stay

Very comfortable room with fantastic views Dinner was excellent and staff could not have been more helpful even though they were run off their feet