Excellent

All good

cleanliness of toilets & location

giants run a mock in the buildings!

The location was good and central.

The toilets were pretty disgusting on our floor so we had to use a different bathroom on a different floor.

good location, clean rooms

a bed, We had a 2 person room for ourself

staff on reception was not very helpful

the mattress was comfortable

first of all I called the hostel to book in with my friends but as I was leaving earlier I asked which was going to be the best way to go as I wanted to share the room with my friends. they told me I just could have made two separate bookings and then give them a call to be putted in the same room. I did that and then they didn’t give us the same room as promise and they were not able to find a solution to make me happy either. The rooms were very smelly and it was dirty especially the kitchen (we were scared of touching anything in there) and bathroom fans, but most of all the staff was really bad organised and not competent: I had an issue with the laundry service as I was asked for a deposit but they just took my card and they blame me after all for not paying the deposit. they gave a timeframe for the washing but then they called me half and hour earlier to returned the keys when I was at the museum and they just ruined my day by being rude and pushing when we were on different agreements.

The location is amazing

It needs to be cleaner… for real… Some furniture needs to be replaced, it’s falling apart.

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the check-in time close too soon and the room was not clean enough. I found someone’s underwear under my bed even though I was alone in the room.