Pictures are old. House has a lot of unfinished patch work on walls, beds are very loud and uncomfortable. Shower head had a lot of mold. My biggest problem was roaches all over the 1st floor. They supposedly sent an exterminator but next day they where coming out behind the water heater in the garage. My family had to leave lights on for fear that they would come out. We had to make sure all food was put away beacuse even during day a few would come out. Would never rent there again and much less recommended.

Property didn't live up to our expectations. The property is big and spacious however room furnishing needs a serious up grade! The beds were horribly noisy and uncomfortable. The home not cleaned!! Dished were found in the baker with food still in them!! The linens in two of the bedrooms were dirty so we did laundry of all at 3am before we slept. The blinds in the living room are broken and missing pieces so that was a privacy issue for us as well. bathroom toilets downstairs were stained and needed to be cleaned. The place is also infested with roaches!!! We came home three nights to find roaches throughout the kitchen and living room areas. The management team worked quickly when we called about the porch light being out they did not fix it...they upped the voltage on the bulb by the garage so that gave a little light on the porch. Overall I wouldn't recommend this property unless you are certain they got new furniture and exterminated.

The house is special and beautiful. Wish we could stay longer.

The house was a great size and the the bedrooms were also a nice size, however the beds were super uncomfortable and made noises when you moved and could really be replaced. The pool had sharp edge where the water flowed in from the hot tub, but I arranged for it to be heated and the temperature was really nice the second day. When we went to the grocery store it was a little overwhelming due to the high volume of other rentals in the area and the shelves were kinda empty. The managment company was super responsive and I appreciated that from a customer service standpoint.

Great

Everything was nice and spacious. Enjoyed the pool area too

The property is little outdated. It can use a deep cleaning like the walls and the cabinets. The house have old furniture in the garage and other areas that really need to be removed. I have stayed in several other properties and this the first one that didn’t have enough pots and pans for use. Some of the balls for the pool table was missing but we used it any way. The chairs for the dinette set need to be cleaned and the rugs in the house need cleaning. Maybe get rid of the carpet entirely in the living space and use throw rugs. The layout of the house is beautiful. It just need some more TLC. And again having old and broken furniture and electronics make the house feel uncared for. Also, the stove didn’t seem to work that well but we was able to use it. The house have great potential but it need more attention.

The property was in a nice location, it’s just a few things that could have been better. The full bed upstairs in the joining bathroom bed should be replaced. It was truly uncomfortable to sleep in, all of the pillows on each bed should be replaced as well. The pool was truly dirty as to where there was a few screens missing, so when we arrived in order for my kids to be able to get in the pool. I had to cleaning it many many times. There was 1 room without a tv, the TVs were about 13in it seem way to small if your renting a house for a weekend. The tv in 1 of the twins rooms didn’t work at all.

We had a full house and were very pleased . We were so glad we did this instead of hotel rooms. The house was very spacious and we never had an issue even with 12 of us. If there was anything that could have been improved upon it would be the cleaning prior to the guests arriving. Also, the vacuum didn’t seem to work too good. if it had we would have used it more before we left. Thanks again. It was great!

This property is very nice with a great location close to grocery stores and fast food about 15 minutes away from Disney in about 20 minutes away from Universal who was very nice very quiet subdivision and easy-going atmosphere

We had a great time. There were a few minor issues but Ms. Angie and her crew were on the scene. Fast response and friendly staff! Well see you guys again soon

There were a few problems, but overall I enjoyed my stay. They could use better cookware.

Wish we had more time to stay and play! Very clean, spacious and close to the Gaylord which is what we wanted!

The house was spacious. We had a hard time getting the key out of the box upon arrival. I called the property manager and she told me it was probably user error. I told her the code I had and she said it sounded right. I didn't realize I was sent a code change email months ago. I had to get off with her and go through all of my emails again then called her back to let her know I found a new code. I felt that she should have known that or at the least have been able to locate the code. It took us about 15 minutes to get in the house. I believe the living room furniture was different or set up differently. The master bedroom and "great room" had decent size tv's. All of the bedrooms had (maybe) 19" tv's. The pool table was worn, as well as the balls and sticks. All of us had a hard time sleeping because the beds were very uncomfortable. I could feel the springs in mine. I wouldn't consider the furnishings "upscale" as listed. They provide bare minimum with towels, washcloths and tissue, etc so pack your own or be prepared for a WalMart trip. Another disappointment was the "spa". The listing says the pool is heated at an additional cost, not the spa. (FYI: I learned upon arrival that the spa is only heated if you pay for pool heat so it is not a hot tub,) The pool deck was large, but we didn't use it much. The location was great for shopping and parks and it's a gated community. New mattresses would give this location a higher rating for me.

Big spacious house. Close to Disney! The beds were very hard and squeaky and it wasn’t the cleanest. If they replaced the beds and cleaned better it would be the perfect home!

i could of stayed anyplace but i got the house just for the pool and didn't get to use it one time because the pool was dirty and the pump was broke and didn't get fixed tell two day before i left NOT HAPPY!!! at all

The Home is laid out very nice. Located in a very quiet gated community. The property can use the carpet being shampooed. And a good dusting. And general maintenance.

For the cost paid, I expected a MUCH better level of cleanliness inside & outside this home. Surface cleaning was done at best...and once we notified rental agency the same evening we arrived, they came out but made excuses to justify that what we saw & sent them pics of was normal due to the traffic of vacationers in/out of this vacation home. I believe they thought that I desired a refund for not being able to use the Master Bedroom & the Pool during our stay...my ONLY concern was for the next vacationer and those coming in thereafter at risk of taking back home unwanted guests 🙊... Very kind & nice people who acted quickly to come out to visualize the issues but again they explained away what we ALL saw......Unacceptable!

The house was beautiful, clean, spacious and everything was accessible. We would definitely stay here again. One suggestion - Bigger TV in the family room. There were times we had to sit on the floor in front of the TV to see it.

The home look good from the outside, but it was really dusty on the inside. My son suffers from allergies which had him sneezing the whole time. We weren’t able to play pool because the sticks kept coming apart, they need to be replaced. There weren’t enough wash cloths. The master bathroom had black ants everywhere, when I notified the manager she did come out the next day to spray. The pots were old and needs to be replaced. The sliding door kept getting jammed so we had to go out the master bathroom. Hopefully the owner address these issues.

On a scale of 1-10 we give it a 6. Great size and for the most part it was clean. The beds were so so, some of them comfortable and others not so much. The game room needed some work, especially the cue sticks ( no tips)The main TV was very small and the pool and hot tub were not working.

the house was dirty, covers stained beds, broken curtains, bathrooms with mold and even bugs in the kitchen compartments...first time in 10 years that I rent house in orlando and that is so dirty and broken things

Overall great place a little ways from downtown Orlando but close to theme parks. I would bring my family here again to stay. Thanks

Had a very nice time and plenty of room for our large family as we celebrated my mom's 80th birthday. Wanted to keep the family together and this was the best way to do it. Centrally located and an easy drive to all Disney parks and attractions. Arrived early and just called Angela, who was very easy to work with, and were able to get access to the home before check-in. The pool and game room were great to have for the down days and the outdoor area was very comfortable for the beautiful evenings. Had one minor issue and it was taken care of in no time. Thank you all for the memorable trip.......we will return.

It was great the kids enjoyed it. I cleaned up as best as I could to make it look just how it was when we got there. Thank you so much. The stay felt like home.

For the amount of money that we paid for that house we had one towel apiece we had a piece of soap the size of a 1 by one Thin chocolate bar there were no shampoos no conditioners no liquid soap for the sink to clean dishes we had a very very thin role of paper towels. I am a VRBO host and I expected more. Also around the pool area is very dirty...grasses is sprouting all over. The house needs more large bowls and more utensils. For the amount of people that can stay there there wasn't enough supplies. Otherwise everything was good. Also make sure people know there could be raccoons around. Totally scared one of our guests. Thank you

My family enjoyed there stay in Orlando. It was nice clean and spacious. We left something at the house and had to go back and, Angela the property Manager was very nice.

My family enjoyed our stay. The house had plenty of room which was great. Also nice having a pool on the property. The owners were very responsive to my emails and super friendly.

Excellent property besides the check out time being incorrect we enjoyed our stay.

Great place....Do we get a refund of 300

Enjoyed