The location was great for the beach, the centre was about a 20-minute walk, a couple of good restaurants close by, the supermarket was about a a 15-minute walk, and the train station was 5 minutes by taxi. Breakfast was fresh & plentiful, our room was cleaned and beds made daily, the dining room & cleaning staff were great.

The Customer Service. Booked an apartment on the 15th January as a treat for our son who was turniing 18, then two weeks before we were due to leave, we received a message on 2nd May from Customer Service where "the property recently changed the room name from apartment to quadruple room with sea view" We advised that this stay was for our son's 18th, and the Quadruple was unsuitable as we wanted him to have his own room in the apartment, they did offer alteratives, but there would be an additional cost, the situation was still unresolved when we arrived at the hotel, despite our protestations the manager was unmoved & was quite belligerent. We begrudgingly had to accept this change as this was meant to be a special occasion. Overall, our stay was tainted due to the poor customer service experience, there appeared to be very few guests, so we were flummoxed as to why they couldn't give us what we had booked and paid for in good faith, we did ask for a refund so as we could book something more appropriate, however, this was dually denied, due to our experience we would not return to Altamarea Residence, however, we would defo return to Cervia as it is a great destination.

Location excellence

Under its potential as not all areas ready to use.

good position, very good breakfast, super kind receptionists. All was very good. Kids area wasn't open but people told me was very good, a pity not to use it.

Just because I want to give an advice I can say the parking area wasn't used properly by the hosts and I can say that forniture was a bit old but it wasn't very important.

Choice of breakfast, but still only Industrial Kellogs Close to the Ironman Start

Staff could be friendlier No possibility to have lunch or diner and far from the historic centre Booked a stay at Altamarea Hotel and couldnt find any placards or something with this name, so we were looking about 10 minutes and than asked at the Hotel Villa del Mare, which told us it would be there.

- clean room - superb (no kiddin') breakfast - 20mt from the beach - room had decent terrace and a fridge - convenient pricing - powerful and effective air conditioning

- position not very close to Cervia s center - the facility exudes a sense of "unfinished building" - forniture is a bit dated but functional (and for that price, you cannot really ask 5* interiors....)

great breakfast selection and the roof top

the rooms are a bit dated and a bit of attention to details won’t hurt. A bit overpriced.

There is no restaurant og room service at the hotel

Beautiful city, beautiful hotel, beautiful view!! Very well kept up and clean. The staff was extremely friendly and accommodating!

Nothing, I loved it all