Environment, Excellent!!!

A/C use,paid Xtra when the summer temperature was so high!!!!

awesome great place

That,s amazing

No air condition

The balcony.

No AC unless we paid extra. Insects inside the apartment as they had cracks in the window frame. Old furniture. Bats at night. We accidentally broke a glass table top that was floating on the table with nothing holding it down and we were charged $75 for it when nowhere in the States would cost over $20 bucks. Staff would come into the room without asking. In fact, I asked the lady not to come in and she still did.No window covers. People could see in. The only window that had drapes, they were installed wrong where they could not be closed completely and that was the bedroom.

Quiet, right in the middle of nature. Rooms are really nice and the people working there are great. There's a place to walk around, super peaceful. If you are into local gastronomy you are a few minutes away from many local pupusas spots in Los Planes de Renderos. Can’t beat that.

This place is very colonial, don’t expect elevators!

Their "trusted driver" who met us at the airport was pleasant and professional, though he probably had nothing to do with the hotel. Also the English-speaking staffperson, Jaime, was welcoming (by phone) upon my arrival. Housekeeping staff and greeters (all El Salvadoran) were friendly and professional. The garden area looked well kept, although I only saw the part next to the parking area.

This hotel's listing is an outright lie, and the very worst, scammy experience I've ever had in 20 years using Booking.com. In searching for a "San Salvador hotel", I found their listing, which claimed to be 2.6 miles from the center. In fact, it is over *ten* miles from most neighborhoods of San Salvador. Do NOT book here unless you have a car, as the transport just to get down the congested, winding 9+ km mountain road back to the highway costs $20 each way -- and probably $30 each way into San Salvador itself! We left after one night, expecting to be charged for two nights, due to our late afternoon departure for an in-city hotel, BUT the owner/manager angrily refused to refund any of the additional five nights paid for, saying she would only offer us future credit -- which would be useless to us, for the reasons above. It's a good thing we hadn't yet paid the $100 cash security deposit they demanded when we arrived! (Our delayed payment of that "fee" was due to our late night arrival and very early taxi ride out to meet business contacts). The owner/manager surely would have kept that amount as well. Booking.com claimed they could not provide us any assistance in returning any of my deposit, that we had to work it out with the owner. But our El Salvadoran business contact had already spoken to the owner as she was helping us to leave early, and reported that the owner was "furious" over our cancellation, so discussing anything with her would have bern futile!! We lost over $250 on this booking. The apartment itself was clean but unappealing, clearly aged, with several nonfunctioning wall switches. The bottled water provided tasted horrible!!

property was clean

was not easy to find the main entrance, unless you been there before

The best things about the hotel were the very friendly manager and the secluded garden, full of plants and flowers and tropical birdsong. Also very secure, which is always a good thing in El Salvador.

It's really hard to find, especially driving at night, hidden away behind a big steel gate with an armed security guard and almost no visible sign. Look for the veterinary clinic next door. And there's no restaurant, although there's a decent place for breakfast a short walk from the hotel, with a nice view over Lake Ilopango. The room was pretty ordinary in relation to the price, and there was almost no water pressure in the bathroom.