مكان جميل جدا من جميع النواحي غرف كبيرة وجميله و مرافق و استقبال مميز

لا يوجد شي

Property is close to the beach. Very tastefully done ambience. Excellent staff. Good food.

The bed sheets had a stale smell. One of the rooms had a stale smell typical of places during rainy season.

Fantastic breakfast, wonderful spa, helpful staff and overall relaxing atmosphere. Dinner with live music and great menu. We enjoyed our stay and facilities.

Staff was overall helpful and efficient with the exception of the cafe. We waited quite some time for a coffee and did not even receive the cake.

beautiful

Hotelanlage, Design, nettes Personal

Ligging aan het strand, bij gezellige beachclubs, leuke restaurants, uitgebreide ontbijt (!), vriendelijke staf, grote kamer en extra ruimte voor bagage, zwembaden, hygiene, activiteiten, dichtbij vliegveld enzovoort

Niet van toepassing

Localização e arquitetura do local

Disappointing Honeymoon Experience at Indigo Hotel Not LGBTQ friendly: My wife and I, a same-sex couple, chose the five-star Indigo Hotel for our honeymoon. We specifically emailed them twice to confirm their LGBTQ+ welcoming policy, as advertised on Booking.com. Despite assurances, our arrival experience fell short. Entering our Villa, we found a single king bed with mismatched bathrobes and a "Mr. and Mrs." pillow set. A personalized card addressed us incorrectly using the same titles. Five-star hotels are known for personalized service. Despite our efforts to communicate our needs, these mismatches persisted throughout our stay, including staff using the wrong names. It felt disrespectful and dismissive. Also, we would have night guards hit on us on the way out and back to the hotel. This experience doesn't reflect true LGBTQ+ inclusivity. The Indigo Hotel should review their practices to ensure their advertised commitment matches the guest experience. Poor service & room ammenities: Room amenities were also poor. We rented an entire Villa for ourselves, where there was a kitchen in case we wanted to cook something, however the room didn't offer glasses, Cutlery, wine glass, let alone pans for cooking. Every time we wanted to cut a fruit or drink some wine we had to ask for Room service that never took less than 30min to bring a single glass. We again and again reinforced this, asked for the butler to make sure we had the minimum Cutlery to be independent on simple tasks but they would always take everything away and not replace. In Room service was very slow for a 5star, even when I was sick (Bali belly) and ordered ginger tea, it took them over 1hour to bring it. During breakfast our first cup of coffee would arrive after we had already finished our meal. We did had 6 breakfast (days) there so there's deff a poor pattern there, probably not enough staffs for the size of the hotel wanting to be a 5star.

Tolle Lage an einem schönen und belebten Sandstrand. Wunderbare Poollandschaft, Hotellobby, Restaurants etc.

Es gab nichts zu bemängeln.