Location

The amount of paperwork I had to fill in and return was a lot. Have stayed in any places and never had to fill out the amount of paperwork they requested. Having to pick and drop the keys back to a different location from the property, trying to find parking to do so. Also, they called me about 4 hours before check as they wanted me to sign a receipt! We were driving from Sydney and phone reception is patchy, I’m sure this could have been arranged prior to the check in day. The car park is a nightmare to find your parking spot and very little information given.

Great location and facilities

As a family of four kitchen needs to be fitted out with enough pots and pans and bowls to cook with. Unfortunately pots not large enough to do pasta or bowls to eat it in. We choose rooms so we can cook meals and not have to eat out all the time.

Very comfortable & well appointed, comfortable bed & great location.

Nothing

Amazing views great size rooms plenty of room for the whole family to spread out through the room and facilities

We needed to be close by for work, so the location was great. The beach was close for walking and there were plenty of options for restaurants, bars, and shops.

It would be easier to get the keys onsite as we didn't have a car. The TV in the second bedroom is not tuned, so unwatchable. The sliding door to the second bedroom was off the roller, so unusable.

Fantastic location

Nothing

location and view

kitchen had the bare minimum. lounge was really uncomfortable had a coffee machine but no coffee pods available towels given were the bare minimum

Great location. Clean. Facilities were good.

Some of the beds were quite uncomfortable & some of the top quality appliances in the room were not allowed to be used by guests.Also, I expected 1 car spot to be available free of charge within the complex, however, I was told I had to pay extra per new get to park there.

Location was amazing, additional facilities such as pool, spa, sauna + gym were amazing too, did not know we had access to these prior to arrival

Confusing communication between Peppers reception and ourselves. They were not 100% about us leaving bags at reception etc as we were not staying “with them”. Seemed slightly off we had booked through someone else and not them directly.

face to face by the friendly welcoming staff at GCLR

great location. great complex.

kitchen could be better equipped. (no bread knife)

the location

the air con was not working when we first arrived and it didn’t get fixed until half way through our stay

location convenience

not enough keys, no tissues and paper towels causes inconveniences

The location is perfect and the apartment is very comfortable. Well appointed and very spacious with outstanding hinterland views and some sea views too. Definitely stay here again.

the apartment was spacious and modern for our family of 2 adults and 2 teens. The main bathroom has spectacular views of the ocean. The services available in the complex are fantastic, we enjoyed a teppanjaki bbq facility with friends one night and played pooled in the guest suite another.

nothing

the location, the view & the space of the unit.

laundry door was hard to open and close, needs so repair. the lifts were out of order most of the days of the week so made for some congestion and long waits.

The unit was very nice.

Requested a high unit but we’re on Level 7 found it a bit noisy

fantastic position. unit was clean

no cupboards in the second bedroom.. needed to live out of a suitcase! toilet in the only bathroom was very close to second bedroom…dishwasher didn’t dry the dishes, needed finish installed. ironing board was broken so couldn’t iron clothes

the building and facilities were top notch!

our apartment smelt, I think the drains were playing up

Close to everything

Very grubby underneath the cushions on the couch hadn’t been cleaned🥴

needs onsite checkin

Great location close to restaurants etc but not too close so a bit quieter. Good insulation of any street noise. Nice pool, lovely zen garden with good bbq facilities and places to sit. Good contact from office both before arrival and courtesy call before we left. Apartment clean bed comfortable.

pretty much nothing.

The property is pretty much a one bedroom, but they advertised as two bedrooms. The pictures in Bookings.com was nothing like the room. We have stayed in many two bedrooms apartments down the GC, and this is pretty much the worst. we went as two groups and one group had to stay in the smaller room with poor air conditioning. our second group pretty much had a terrible weekend. The shared bathroom had a big glass window to the master bedroom, and made guests feel uncomfortable using the bathroom or showers. Key collection was also in a terrible location for pickup. The staff in my opinion reacted quite slow. I had someone reached out from this place, and I agreed to change a few wordings but I'm quite firm on my opinion, so therefore the score won't change, and will never be booking this place again.