The hotel itself was nice and clean. The beds were comfy and all rooms had a great view of the ocean. We highly recommend to opt for a room with balcony to enjoy the view properly.

The room we booked was without balcony, but when we got into the room we immediately decided to upgrade as the windows were so dirty and the porch roof of the rooms below were full of bird waste. Just not great to look at. The staff was friendly but we didn‘t get lot of information, like where we would find the breakfast area, or how the credit (for orders throughout your stay) works. Another day we ask multiple times for umbrellas but they refused to bring them out due to the wind. Which was weird to us, as they had them out days before when the wind was way stonger. The airline lost our luggage, and we let the front desk know that it will be delivered the next day. We had to ask several times for a toiletry kit to be brought to our room (or just handing us at the front desk). At a hotel of this kind you would expect a more accommodating staff, but maybe it was due to the fact we didn‘t book all inclusive. Another huge issue were the birds during breakfast. Only a few waiter took action in chasing birds away or cover left overs with napkins. But most of the staff seem to not care or maybe they just have up. However do not leave your plates unattended.

breakfast top notch. room and bed super comfy and nice. view outstanding. area pretty good, beach small but snorkeling good. THE SERVICE TEAM STAFF WAS OUTSTANDING! we will miss them

communication with staff was difficult. Many things required extra effort such as getting our luggage to our room and having other things sent up, and figuring out what is available for room service. No communication was given in regards to vendors and guests showing up/performing.

It was quiet.

Way over priced

Great clean hotel, good food, service and room and amazing views. Roof top pool was my favorite. Room was great with jacuzzi on terrace.

Excellent amenities. Room breakfast service was great and delicious. Very friendly to set on vacation mode!

There are scarce cash machines there, but I noticed new ones will be on service soon.

Beach, location, modern construction

Service was not responsive. Fans in the room had no slower speed selection. TV remote control not working properly. Food menus were limited and expensive

The room was spacious and bed comfortable. Large bathroom.

Food and drinks were typical hotel fare and just average.

The views are beautiful

The customer friendliness was so-so and everything in the hotel premises is overpriced