Well located for what we needed to do in Melbourne and close to our daughter also. The unit was clean and pretty quiet, the fridge a good size. Good facilities making staying 10 days manageable. Amazingly quiet for being right next to railway station.

The balcony and lounge area stayed very dark most of the day, so needed lights on all the time if working indoors.

very modern, spacious and comfortable. simple check in process was great.

was all good! could not fault.

Location and cleanliness was good

Parking. I could not get my car down on the Car elevator. was late to my meetings and I had to take uber

It was very nice

The parking was a big issue We came from the country and had to find a small car to drive as ours was too big not something we were informed of when I booked Only after enquiring about parking did I find out we couldn’t park our car Won’t stay again because of this

Lovely apartment, train station was very close and so were restaurants. Grocery shop was next door. Will definitely stay there again

nothing

it was close to the hospital I had to attend

car lift

Great room, clean, bright and modern. Good size with everything we needed for an overnight stay.

Reception is off site, so any little drama is compounded by delays and uncertainty. My husband got stuck in the carpark for over an hour as the remote key was broken. No phone reception in that area, so had to wait until another tenant came into the carpark and let him out. There’s a lot of information to be read and understood about the booking as there is no reception and if you miss this it creates a lot of confusion.

great location!

The apartment was very clean and had a wonderful sea view. You could gaze at the water and the ships freely. Below, right by the house, there is a train station. You could look at the tracks and watch the people. That was good. However, the general noise coming from the train station could be heard in the apartment and that was annoying, especially in the mornings. The apartment was very well equipped, the beds were very comfortable, the bathroom had necessary cosmetics (soap, shower gel, shampoo and conditioner). The air conditioning is in the main room, bedrooms have no air conditioning. We were there at the end of February, it was OK, it wasn't too hot and we slept well. The apartment is right next to a street that has everything to offer: many restaurants, bakeries, shops.

Check-in was less nice. I leave my mobile phone from Europe in flight mode in Australia, otherwise the bill would be far too expensive. Unfortunately, you need a valid Australian number to check in, because you have to agree to the terms and conditions via SMS. Then you have to download an app and register there. Although I travel a lot, this is the first time I have experienced something like this. It was difficult, took a lot of time and a lot of messaging with the administration. With the app you then opened all the doors and called the elevator. I've never been so careful to keep my phone charged in my life. When you travel, you want everything to be as easy as possible. We were just sightseeing and had to constantly respond to messages and navigate through them. A few hours before check-in, we didn't even know if we could make it. The garage entrance takes some getting used to, we didn't make it the first time we tried it, fortunately the residents of the house were driving in and we were able to see how it's done. When driving out, we needed help from a resident, as our remote control would not bring down the elevator, maybe the batteries were too weak. Luckily there was someone in the garage who could help us.

it was lovely and clean, modern, in a lovely area with everything you could need close by.

we didn’t get our key, we waited for quite some time before calling. the staff were great when we called.

Work commenced early outside windows/balcony

Big clock in main room.. helpful if it worked. Or the blinking light on oven. No mop or vacuum..my elderly aunt spilled her drink there was nothing to mop up. Exhaust fan kept stopping.

easy access

early morning wake up from trucks and forklifts outside window

the location

so many issues at time of checkin

Location was great near the train station.

you can only check in with your phone. we had to buy a charge cable as we don’t live by our phone. also with no key my husband and I couldn’t do seperate events.

The car stacker didnt work properly ans we had to park nearby to the apartments The app I had to put on my phone would NOT open the door to our apartment. Even people who were staying on a long term basis could NOT open the door. Not good enough

Location Staff are friendly Apartment is nice and clean and had everything we needed for our stay We left a charger and they called and got it back to us.

Lack of privacy (had to keep blinds closed in some rooms to avoid being overlooked - would be more of an issue for a long stay. Having to fill out extensive forms (normally when booking through booking.Com there is not this need)

Absolutely nothing.