Rooms were good but the Wifi wasnt as good as I would have liked..

Poor wifi

restaurant had good portions quite room and area nice staff. made breakfast to go because of early leaving

also stayed in their other location. that one i liked more: had airoco, more central area this location also more outdated no airco or van

The room I was assigned had nothing special, but it was spacious, comfortable, well-equipped and clean. I had a very large bed with a convenient mosquito net, in addition to a desk, a chair, a small sofa, a closet, a TV and A/C. I was provided with two bottles of cold water and an electric kettle to make tea or instant coffee. The bathroom was very big and clean too. It had liquid soap inside the shower and near the sink. The staff at the front desk was kind and welcoming.

The breakfast was not incredible. I was given instant coffee instead of "real" coffee, and the food had nothing special. But it was ok. The only thing that was slightly annoying is that upon checking in, the front desk wanted to know exactly at what time I would come down for breakfast, and when I didn't show up at that time in the morning, they came and knocked on my door to tell me it was time, although it was just 9 am.

the cleaniliness and the staff were quite friendly

The rooms were spacious and comfortable. The staff very helpful. Beds comfortable.

I mailed three times with the hotel about the airport pick up. They were there but with a small car even though we were with seven people and luggage and I told them that three times. So it didn’t fit.

Clean room Good restaurant and meal

We couldn't watch Netflix even though we used our accounts

The staff is really helpful and sympathic. You feel welcome. The restaurant's food is so good! The room are spacious and well maintained. Nothing fancy just a good comfy and quiet room.

Air conditioning worked well, which is essential in the Mombasa heat. Staff is also very friendly.

The shower head in my room had a crack in it, so water comes haphazardly out of the top instead of the bottom, making for a difficult shower experience. This is compounded by the drain being very backed up, so you can only shower briefly before stopping. Also someone else's hair was on the bathroom wall. I had no issues with mosquitoes, but the mosquito net does not go all the way around the bed - not sure what the point is.