Location

Poor services Breakfast near to south Asian food No Arabic or continental comparing with stars if hotel It looks like small motel or bed and breakfast rooms

Nice hotel , it was a pleasent stay .

Breakfast was good and staff there excellent

More amenities

Location

Cleanliness, Facilities, Services, Food

They are not giving the correct receipts for the stay

very good room

break fast

I sent three messages to the hotel via booking informing them that my flight was going to arrive late in the evening. I arrived at the hotel and the receptionist and concierge told me the hotel was fully booked. they then told me to pay extra and go to their other hotel. I had a booking with a confirmation reference from this website. I am a woman travelling alone and had to seek another alternative hotel at 23:00 at night. I should have read the earlier reviews as they are accurate. Ministry of tourism needs to investigate.

the whole experience.

Nothing

Every thing bad

My booking was cancelled and didn’t have anywhere to to stay

Customer service

The room was good and clean but small

Only 2 small water bottles for 4 nights

Staff were excellent and helpful...First class service

The property is well located (not far from Jeddah waterfront, malls and the airport). Staff is very kind especially the two women at the welcome desk.

The swimming pool

Staff, location and cleaning

No Internet at all in the hotel. No facilities or SPA are functioning