Holiday Inn Stoke on Trent M6 Jct15, an IHG Hotel
Sobre este hotel
Located just a 2-minute drive from the M6 motorway and a 30-minute drive from the Alton Towers Theme Park, the Holiday Inn Stoke on Trent M6 Jct15 is less than 10 minutes' drive from Newcastle-under-Lyme’s town centre.
Comodidades
Piscina
Ar-condicionado
São permitidos animais de estimação
Internet/Wi-Fi
Permitido fumar
Estacionamento
Banheira de hidromassagem/Spa
Televisão
Acesso para cadeira de rodas
Ginásio/Centro de fitness
Ideal para famílias
Mapa de Newcastle-under-Lyme
Hotel em Newcastle-under-Lyme
Razões para reservar
Cancelamento gratuitoReembolso total se mudar de ideias
Ótimo para animais de estimação
Inclui comodidades essenciaisPiscina, São permitidos animais de estimação, Ar-condicionado e mais
€€€€
Comentários
3.6/5.0
Bom(2703 Comentários )
Revisões 100% validadas9.0
check in. Excellent
nothing
1.0
I dont like anything because this was my worst experience thann ever witha such big chain as there was no air condition in working condition when outside temperature was 27 in uk. And upon asking the Manager told me he cannot do anything , i should have to sleep with opening a window. The question is then we are paying so much for such a third class service hotel.
Holiday inn is a big chain but this branch is worst than all. Management should have take notice but worst experience overall.
I dont like anything because this was my worst experience thann ever witha such big chain as there was no air condition in working condition when outside temperature was 27 in uk. And upon asking the Manager told me he cannot do anything , i should have to sleep with opening a window. The question is then we are paying so much for such a third class service hotel.
Holiday inn is a big chain but this branch is worst than all. Management should have take notice but worst experience overall.
6.0
Gym and pool facilities. Perfect location for motorway. Breakfast good too
No hot water for shower in morning and very noisy when shower was working.
10.0
Location is excellent just off M6. Quiet though. Staff very friendly. Rooms clean and spacious. Great value
Nothing
3.0
The bed.
The room had a “tired” appearance with ill fitting cupboard doors, poor quality finishes on skirting boards and dirt on painted wall surfaces. The bathroom door needed oiling and the sink plug was ineffective when the basin was filled with water. The room needed to be refurbished. Not what you would expect from a Holiday Inn hotel.
7.0
access
the bathroom door would not close , spoke to reception three times but no response
1.0
Location next to motorway
Wall paper falling off the wall no frame smelly frame missing curtains missing
5.0
Pool was nice and warm and really quiet when we went. Gym looked nice.
Pillows good
Shower was warm
2 good size beds in the twin style room - could be comfier - it isn't premier inn quality mattresses!
Hot tub was closed in pool area (think this is just temporary)
Sheets a little bit scratchy, but clean.
Breakfast was not good - £16 per person for bacon you could snap, eggs looked sketchy, pancakes had gone hard around the edges, juice was more like squash than fresh juice. Wasn't that warm - possibly just been unlucky. Waited 7 mins at the please wait here board and eventually just walked in and told one of the staff who were wandering around our room number - who didn't come and seat us. I think if we had breakfast elsewhere I would have had literally no real issues with the hotel.
8.0
The staff.. very helpful
Bit tired but it is in process of updating
1.0
Food in the restaurant was OK.
There was a broken radiator in my room, loud humming noise all night. I struggled to sleep. I complained, the staff said nothing can be done (even though they didn't come and check the room), then gave me 50% refund straight away - I'm pretty sure they knew about this issue before I reported it, so beware! They may dump you in a room with a problem. Also, the swimming pool changing facilities are closed at the moment, you kind of need to wing it if you want to use the pool (the staff don't care how you get on).
8.0
Very handy for trip
Nothing
8.0
The staff were very welcoming and the breakfast was good in the morning. I liked the brand of toiletries in the bathroom too.
Some aspects of the room felt a little tired, but it was very clean
6.0
Pool was great
Interior by our room wasn’t great, tv didn’t work and room just very dated and needs doing up
8.0
Room was fairly standard but breakfast was especially good. Restaurant and bar was fine and the chap on the front desk when we checked in was excellent.
Nothing specifically that I didn't like other than perhaps the very long walk through the building to our room. It probably wasn't but it felt like miles with lots of twists and turns.
9.0
The room was clean with plenty of room. The bed was comfortable and the Breakfast was excellent. The STAFF were very friendly and polite.We plan to return later this year on our journey from Ireland.
10.0
The hotel was very clean the staff were polite I messed up the booking by not stating my partner was disabled in walking to far the lady who served us gave us our room number and we proceeded not knowing it was at the other end of the hotel when got there my partner was scattered and in pain so I went back to reception were a young gentleman was there were he gave us a room near to the entrance straight away so please state when booking a room if any disability’s other than that excellent stay.
7.0
Chose for the location for a work Xmas party elsewhere, east access off the M6
The charge for breakfast which is why we didn’t have it. £16.95 is a bit steep
8.0
Perfect location close to the M6. Great breakfast which was ideal for us as we were breaking our journey overnight here.
Nothing
8.0
Room and restaurant were nice. Location was great.
Room service didn’t seem to be an option?! No one answered the phone and no menu or app to scan in the room.
5.0
Value was ok
Kids in the reception and bar were pound messy and noisy all day for both days and parents let them run wild
10.0
Clean and polite staff
Nothing
5.0
Room tired could do with refurb. Very hot had to keep window open to cool it down. Sofa bed not made up and uncomfortable.
9.0
Friendly staff, facilities to use and the location
9.0
Location. Most of the staff were good.
Slightly grubby bathroom (smear on the toilet lid). Shower not powerful or hot enough.
10.0
Clean room, friendly helpful reception staff
Use if pool.
Great choice & fresh breakfast
Long walk to room with luggage but that’s just size of hotel.
10.0
Staff were amazingly helpful. Kids meals free was great. Pool was lovely. Rooms were comfy. Great location for Alton Towers and motorway.
No lift.
8.0
Didn't have breakfast
Not applicable
8.0
Very good breakfast, good selection, comfortable room
Check in took a long time despite booking ahead
8.0
Breakfast is good. Staff are friendly
Location
7.0
The hotel is in an ideal location. The room was comfortable although only a short night!! The check in was very quick & very friendly staff.
The only negative was the shower which had no pressure & was going hot & then cold!!!
10.0
The staff was amazing with my sons 4 and 1 and always smiling and making conversation. Also I feel that the breakfast and diner deal is value for money and delicious.
4.0
Man at reception was very kind and helpful
Hotel was easdy to find
The room didn't smell very nice. A mixture of drains and VERY strong cleaning products. A bit run down. Wardrobe with missing door.
8.0
The staff were so lovely and helpful. They really made a fuss of my daughter and made us feel very welcome. Dylan, Ishima and the lovely man in reception, I didn’t get his name but he was very helpful.
The building looks like it needs some TLC. The rooms are clean but the decor is tired looking and the paint needs refreshed. The jacuzzi in the swimming pool was out of order the whole time we were there and I was so looking forward to using it but just bad luck I suppose.
7.0
Very friendly and welcoming staff. They were so good with the kids. Rooms clean and spacious enough for the family. Great they had a pool and nice changing rooms. Was very impressed kids ate free with any adult meal, was very helpful. kids corner was great at reception.
I think it was just in need of a bit of modernising.
There was an ant crawled across the breakfast table one morning.
9.0
The carpets were all new. Food was quick and hot plenty if choice. Everywhere was clean. Staff could not have done more.
First appearance the building looks a little jaded from outside. But carpark was well maintained and free of weeds. The gardens seemed well maintained.
Perguntas frequentes
Quanto custa este hotel em comparação com outros em Newcastle-under-Lyme?
O preço médio de um alojamento em Newcastle-under-Lyme é de 59 € por noite. Este alojamento está 19 € acima da média.
O estacionamento está incluído neste hotel?
Sim, o estacionamento está listado como uma comodidade em Holiday Inn Stoke on Trent M6 Jct15, an IHG Hotel. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em hotel?
Sim, está disponível uma piscina para utilização em Holiday Inn Stoke on Trent M6 Jct15, an IHG Hotel. Aproveite a água!
Holiday Inn Stoke on Trent M6 Jct15, an IHG Hotel permite animais de estimação?
Sim! Este hotel é amigo dos animais de estimação. Para mais informações, recomendamos que contacte o fornecedor de reservas sobre políticas relativas a animais.
Que comodidades estão disponíveis em Holiday Inn Stoke on Trent M6 Jct15, an IHG Hotel?
Encontramos 11 comodidades para este alojamento. Estas incluem piscina, ar-condicionado, são permitidos animais de estimação, internet/wi-fi e permitido fumar.