I was a bit hesitant to book because of some of the reviews but I absolutely loved this hotel. It’s quite big but it’s all connected and it’s really nice to walk around since it’s not just one big building with rooms but rather lots of small buildings with rooms, which makes it feel more like a resort. It also has sooo many areas to lay sit or to lay down, either by the pools, in front of the beach, at the beach itself, etc. It was all extremely convenient and the location was perfect. Our room was super nice, the aircon was working perfectly, the shower was as cold or as hot as you wanted it, the beds were comfortable and there was daily housekeeping and they replaced our coffee and tea every day. We only hired breakfast so we ate out one day, the rest of the days we loved the hotel so much that we just ordered take out and got it delivered to the main entrance and we were able to eat by the pool or by the beach. It was an amazing experience that totally surpassed my expectations, I would definitely do it all over again.

The only thing I didn’t particularly like was the fact that entertainment at night was very loud until quite late (11 or so) and so if you wanted to read by the balcony or have your balcony open the music and the noise was quite annoying, but that’s just me!

Dîner poisson au resto cap sud

La fil d'attente a la réception et au restaurant. Toboggans hors service. Il fallait attendre le dîner ou le déjeuner pour avoir une bouteille d'eau.

Excellent hotel, very clean, fabulous pool, and the location is perfect. The hotel is across the promenade from the beach, and they have a private section of the beach where they have free sun loungers for hotel guests. Food for the all-inclusive is very good for what you pay, and you definitely will not go hungry.

Our room was beside the outdoor stage where the evening entertainment is held and was very noisy up to 11pm every evening. Long walk to toilets if you are at the bar nearest the beach as the toilets in that area were closed for works.

La gentillesse de personnel, la proximité de la plage et la propreté de l’établissement.

La proximité avec la plage. L'espace piscine doté de suffisamment de transat. Notre balcon avec vue sur mer.

- Le wifi est catastrophique voir inutilisable. - Les toilettes de notre chambre semblait être dysfonctionnel et était vraiment malodorante au bout de 1 ou 2 utilisations. - Il n'y à pas d'ascenseur, nous devions monter les 3 étages à pied (6 cages d'escaliers), étant enceinte cela était fatiguant. - Il n'y à pas de volets et les rideaux ne sont pas assez occultants pour pouvoir dormir après le levé du soleil. Dans l'ensemble déçu de l'hôtel qui fait un peu vieillot et mériterait un petit coup de rafraichissement.

HOTEL A CONSEILLER; TOUT Y EST, PROPRETE, SITUATION, RESTAURATION, CONFORT, SERVICE, PERSONNELS....

tout va tres bien. maintenez ce niveau. vous etes sur la voie de la réussite.

Good location right next to the beach, good pool area, cheap for a couple of nights

Ants, don't take a ground floor balcony room, we woke the first day to a trail of ants coming in the front door and under the balcony door straight to the bathroom bin Even when the bin was emptied they were still there that evening , Hotel said they could put treatment down but requested another room instead, said it would be ready after 12 but came back at 2 and still not ready and had to leave for a trip again so didn't end up getting a new room balcony door also didn't lock Bar is very limited at the pool, not a cocktails by the pool type of place

Pool and location both good, beach beautiful and we got beach sunbeds and body boards when we wanted them with no issues. Good having a proper duvet instead of sheets and a blanket - although duvet and pillows were really old and lumpy. Entertainment team were fun and kids enjoyed the kids club and activities. It is a shame lots of negatives existed because this has the potential to be a really great hotel.

Whilst we were initially pleased with our room as it appeared recently refurbished and quiet smart, it had multiple issues - the AC dripped significant amounts for 4 of the 5 nights, meaning it was unusable - this could be very difficult for guests inwq warmer months. The shower didn't drain away meaning it either flooded or we had to stand for a few minutes with the water off during the shower. The sliding doors had dodgy locks effectively meaning they were not secure even after maintenance worked on them. Staff were unhelpful and not easy to reach - telling us to come back to see someone at 10am the next day for example, but then we would find out they were all in a pre planned management meeting. It felt like they wanted to avoid situations rather than deal with them. There were multiple people who reported issues with toilets and sewage smells, which we experienced in the restaurant toilets which were foul and overflowed. The food and drink were very mediocre, but this wasn't a top end hotel so for the price it wasn't bad. Very loud music around pool and whole hotel until well past 11pm means this is a hotel for those who are ok with a party type atmosphere rather than anyone wanting a quieter hotel.

Chambre toujours propre. Manque des portes serviettes dans la SdB, réclamation faite à l'accueil mais rien n'a été fait. Proximité de la plage et de la ville.

La piscine: non chauffée, pas suffisamment de transat, les serviettes posées toute la journée et personne de la journée. Cela devrait être surveillé. Pas de terrasse ouverte pour diner en soirée. Le repas restaurant Italien vraiment pas super. Une demi-heure d'attente afin de pouvoir avoir une boisson au bar le soir. Les bases pour cocktails en all inclusives sont très mauvaises. Personnels pas très agréables, à part 3 serveurs au bar, 1 garçon de salle et Fatima qui faisait des crêpes au petit déjeuner. Animations décevantes. Manque de place assise le soir afin de voir un spectacle. Manque de soirée dansante.

La chambre est confortable est propre , personnel sympathique l hôtel est est propre .

Le restaurant est une catastrophe . Pas service , pas choix , à revoir de A à Z

funcionários, limpeza, comodidades, apresentação , tudo muito fixe e bonito

comida muito diferente ☹️

Obiekt przy plaży, cudowny personel.

le service animation dirigé par mido était vraiment excellent! plein d’entrain et de bonne humeur! merci! le buffet de petit dej était également complet et assez bon. l’hôtel es proche de tt commerce et de la plage également.

les chambres sont mal entretenues. De plus on avais réserver une chambre avec 1 lit double et 2 lits simples on c retrouver avec tt les lits coller ensemble…

piscine de belles taille et variées (4 zones bien différenciées) attention toutefois les maitres nageurs ne surveillent absolument pas! chambre ok mais attention pas d'eau en bouteille dans la chambre? nous avons demandé et un serveur ( à un bar) nous a dit "au diner tu la prend". en all inclusive nous voilà à attendre de l'eau et promener (comme tout le monde) notre bouteille ou nos gobelets en plastique!

nourriture correcte mais la salle de repas est une cantine et les serveurs sont inéfficaces et à peine aimables jus et soda de mauvaise qualité (pas frais et coupés à l'eau) le personnel de la réception est avare d'information et ne nous a meme pas dit "bonjour" à notre arrivée encore moins un verre d'accueil ou autre signe de bienvenue quasi aucune animation alors qu'elles sont au programme et demandée par les clients! toujours une excuse pour dire non...

Great location, tasty breakfast, smiley and kind staff. Everything was great.

Just 2 small things to improve. There is no toilet brush in bathroom :) and coffee…coffee could be better

Location, great looking hotel.

Room had sockets coming out of its place, which isn’t safe. The sink needs to be unblocked as the water takes its time going through.

Lage ist sehr gut. Direkt am Strand und das Personal war sehr freundlich. Außerdem sind die Zimmer sehr schön und sie werden jeden Tag gereinigt. Das Hotel kann ich nur weiterempfehlen.

Das Frühstück war ganz gut. Schmeckt aber nicht jeden

Location was ok

Wifi didn’t work at all and the staff were not very accommodating to that.

L’emplacement tout près de la plage était idéal, la piscine belle également.

Les salles de bains étaient un peu vétustes; les buffets des repas laissaient un peu à désirer; les distributeurs de sodas & boissons chaudes faisaient un peu penser aux restaurants self-services bons marchés. Excepté la femme de chambre très attentionnée et sympathique, le reste du personnel était un peu désinvolte et peu impliqués dans ses tâches.

Fabulous hotel and will definitely go back. The staff were amazing

Wet room floor very slippy when wet.

I liked almost everything the staff was really friendly and helpful i had a problem in the first night finding some weird bugs in the bed like alot of bugs i had to go to the reception at 3 am but fortunately they solved the problem by giving me a room with a beach view

Staff at the food court

Everything

The kettle is too close to the TV 

I liked the friendly staff, the buffet was great and the rooms are very clean and well looked after.

None

Location, activities for children, aqua aerobics

Lumpy pillows

The Seaview room was quiet with a great view, comfortable bed and good lighting. Housekeeping, Dining and porter staff were friendly and helpful. The buffet breakfast had a lot of variety, was tasty and dishes were regularly refilled. The pool and public areas were regularly cleaned and there were lots of sun loungers

Staff at reception had very poor English skills and kept promising to do things that were not followed through The rate charged was far in excess of that quoted(booked flexible rate) on booking.com website The music at the pool was very loud during activities in the late morning All ramps in the hotel were very steep

The queue in the restaurant…. Sometimes it takes more than 15 minutes to take a oration of egg or pastry..

Beautiful holiday, lovely hotel and rooms, amazing and friendly staff, great entertainment especially animators and restaurant and bar staff. Food ... DELICIOUS massive variety.

Bathrooms need some work but it was clean.

VERY NICE FACILITIES VERY NICE BREAKFAST BUFFET STYLE, SAFE PLACE ACCESS TO THE BEACH AND RESTAURANTS. AMAZING WALKWAY ALONG THE SEASIDE, GREAT FOR WALKING PARKING WAS GUARDED DAY AND NIGHT

TOO MANY PEOPLE AT BREAKFAST

Staff is generally friendly and helpful though some didn't speak much English. The room is decent enough for two people and has everything we needed.

If you go to breakfast after 8:30 then there is always a long queue for fried eggs. Not sure why they can't pre-cook some fried eggs which are always in demand during breakfast. I wish there is more varieties for breakfast. The biggest problem for us was wifi in our room was extremely poor; we called receptions three times about the wifi but nothing happened. This might be because the room was in the corner; still they could at least try to fix this. In the end, we just gave up calling and used our mobile data a lot as the wifi signal was just too weak to be stable.

Nice staff, close to the beach.

little bit ran down

this property was amazing and can’t wait to go back. The beach is a min away there’s many restaurants walking distant away.

nothing. everything was exceptional. the receptionist are all lovely and welcoming. they helped with everything me and my husband needed and I look forward to booking this hotel again.