The location. quiet and peaceful

Breakfast was so good! The ladies at the resort very cheerful and welcoming 😊

Rapopo is just amazing! Great hospitality and the staff were all so friendly. Great food (and the prices were also good) and even the complementary breakfast was just on the spot! Definitely going back in the future :)

Such a wonderful team, thank you for your care!

The Friendly staff

The small beach boundary

Staff We like that the staff are very friendly and prompt. Mark who picked us up from the airport was very cordial, Christine at front desk is exceptional and the housekeeping staff kept our room in tiptop condition. We also thought it was a nice touch with the welcome song and frangipani leis and kulau. When being served at meal times the wait staff were very prompt and courteous too. Location The location is perfect and has stunning views of the harbour and of Mt Tavurvur. We like also that because Rapopo is further out from the main town, they have two complimentary shuttle runs out to Kokopo Town. Food Delicious, portion sizes were decent and dishes like steak and seafood were reasonably priced.

Rooms The rooms are a little dated and tired. The beds and pillows are not soft and comfortable as you would expect for a resort. There is only one tiny bar of soap and a small plastic container marked "shampoo and conditioner" which are unacceptable complimentary toiletries for the price paid. I understand that most hotels are now moving towards sustainability which is great, so perhaps Rapopo should adopt what other resorts do worldwide which is have three permanent holders placed in the bathroom of liquid soap, shampoo and conditioner placed in the rooms for guest use which housekeeping can top up daily. Food The food was delicious and the portions were decent sized, however we thought the price of local dishes for food like Aigir was a bit expensive given the ingredients are all local. I was also very disappointed to find hair in the Aigir. That is a big no no, staff should wear hair nets. On one occasion because the lobster took longer to prepare, when they served both meals the steak was already cold. I suggest if you're not able to properly time the meals together serve the one that needs to be served first and bring the other meal out later. We would rather have one person eat first rather than both together and one with cold steak, that was very disappointing. Staff/records Although you shouldn't have to, if you are paying as you go, make sure to keep records of all your receipts. We were almost double charged because their records were not accurate and we had to produce our receipt to show we had already paid for the meal.

location

Food was expensive

Situated in an awesome location. The View is just awesome.

We had to manually switch ON Aircon when the power fluctuates. And the Fan is in worst condition. The highest it can go is the slowest. You have to pay for all small things...Imagine you buy a Birthday Cake, you have to pay even for candles extra...lol.

Great location; the staff were kind and very hospitable and approachable.

Beautiful Hotel, beautiful people, Beautiful province.

It was very clean. They have a unique style of decor and different settings to suite different guests. The staff are very warm and friendly. They treat all their guest from their heart. I loved it and recommend this beautiful resort to everyone. You won’t regret it.

The location was great and the staff as a rule were very friendly and helpful.

The toilet wasn’t functioning properly the whole time, the wifi wasn’t functioning the majority of the time and my family was woken up at 0630 on the last day by reception woke me and my family up with a phone call which could have waited.

Fantastic service, great food and a stunning location. Great for scuba diving and relaxing

Two small points that could be improved: The wifi connection is very spotty and not reliable. With plenty of great coffee in country, the hotel could offer better coffee.

The food

Lack of toiletries

Loved the location of the property

A bit run down, property needs a clean up! Rooms great just around the property it feels run down with old things lying around etc We had a poolside room which is good until people party by the pool all night long!

Good.

The mattress was uncomfortable in my room.

Complimenary and continental break fast was excellent.

TV- channels were scrambled. I couldnt watch NRL rugby in the room. Had to go down to the bar to watch. It was full of people with not enough bar chairs when the game was on.

Everything. The staff were exceptional, the food was tremendous and place was great. Definitely coming back

Complimentary breakfast was very good. I like everything about rapopo plantation resort.. so beautiful.

Every thing was just perfect except the aircon in my room wasn't working.. hope they sort it out.

Very basic breakfast that was complimentary

The bed was uneven and very uncomfortable