great location soooo quiet staff very friendly . Very happy with our room. great shower and super fluffy towels .

nothing

breakfast was extra so we didn't purchase it room was very small and the bed was under the air conditioner which dripped water on our head all night...we eventually moved the bed...staff was very nice...location was across from the train/bus station making it very convenient...this was a very reasonably priced hotel and the room met our needs (except for the dripping water on our heads) We would stay here again for a one night stay.

Staff was extremely friendly and helpful

perfectly located at the start of main area, very close to food. breakfast was great, and the rooms were clean. best value on our trip.

nothing

Very nice staff. Modern and clean.

Older hotel in a great downtown location. Rooms were small but serviceable and clean. Walking distance from the train station. Very helpful staff. Breakfast was good

Room was quite small so difficult to have 2 open suitcases. Very little counterspace in the bathroom. Hotel is difficult to find but parking is nearby.

Warmth of welcome & assistance with information about Coimbra was a positive experience & I also found the hotel well managed & exceptionally clean. It is centrally located & provides a very good breakfast.

Central location was great, but the hotel is near a busy thoroughfare so traffic noise could be a problem. Possibly ask for a room away from the road.

Location is perfect, close to the train, shops and restaurants and seeing the old town (though it continues up a long way.) Breakfast had plenty of choices and the staff was friendly and helpful.

surprisingly good and well run for a touristy hotel; cute area, awesome views, good building, big rooms

We were well received and got really helpful informations from the desk.

The room wasn't really clean, the bad had dust in it and the floor needed another swipe.

Located right across from the train station, it couldn't have been more convenient. The room was simple, but clean and comfortable. The staff was incredibly friendly and helpful, and went above the call of duty to help me solve a travel problem!

The hotel is near the river and the city center. The breakfast was very good and the staff is really helpfull.

NA

location ，staffs n cleanliness !

Staff were exceptionally helpful

location

The facilities need maintenance. It’s old and tired. our rain shower did not work, There What’s the new plug in the bathroom sink for shaving.

The hotel is clean, basic and good value. Reception staff were very welcoming and accommodating, and breakfast was plentiful. A pleasant overnight stay.

Friendly helpful staff. Location super. Parking always hard

A bar at the hotel. I would stay here again

Hotel is localised perfectly: near main road although in the nice place with restaurants, close to the old city center, railway station and quite close to bus station (~1 km). Personnel is wonderful, a room very clean. Breakfasts simple but with everything what is needed. Wi-Fi was ok. I recommend this place.

I had a lovely stay at Hotel Vitoria. All staff I encountered were so friendly, helpful, and accommodating. I loved the location and felt very safe there (solo woman). The breakfast was excellent. My room was nice and quiet.

Nothing

The room was comfortable and had a wonderful view if the River. Breakfast was fine, typical breads and meats and cheeses.

More English would have been useful for us. And free parking would have been good.

location, nice staff, Denise, clean

no complaints