exceeded all my expectations!

Нищо

Ужасно неподдържан хотел Мръсни коридори, мръсни стаи, кърпите в банята бяха с петна, и по целият хотел се носи миризма на мухъл! Крушката в банята беше изгоряла, а “тройната” стая представлява 10кв.м кутийка с три единични легла. Персонал под всякаква критика, нагла рецепционистка, която неведнъж се заяде с мен, че има разлика в цените на booking и техните. След което ми заяви, че не ми трябва тройна стая, тъй като сме били двама гости, и искаше са ни премести в друга стая. Никакво съдействие от пиколото по отношение на багаж и настаняване. Избягвайте тази дупка!!!

We booked this hotel as we were traveling to Petrich for business, location was good but that was about it.

Excepted one person (who was very friendly), no one english at the hotel. The rooms smelled like cigarette and the overall hotel was extremely outdated. We ended up switching hotels after 1 night and were much happier. Only one outlet in my room worked. The walls in the room were dirty. Honestly very surprising that the hotel has 4 stars.

Pool don't work

Only the bed was comfortable.

Everything

Location. Balcony.

Strong and uncomfortable beds and pillows. The room has a smell. Late of night wake us up, a broken pipe under the sink in the bathroom. The water ran from 3rd floor till reception. They change us the room, smaller room and with view on back side of the building...

No extra charge for pets, well equiped gym.

Shower can be better. Plus the hair dryer was not working.

big room with huge balcony. clean and comfortable.