Pesona Alam Resort & Spa
Sobre este estância
Situated in Puncak and about a 5-minute drive from Taman Safari Indoneisa Zoo and Theme Park, Pesona Alam Resort & Spa offers a great mountain getaway featuring an outdoor swimming pool, on-site restaurant, and free WiFi access throughout the...
Comodidades
Piscina
Ar-condicionado
Cozinha/Kitchenette
Internet/Wi-Fi
Permitido fumar
Estacionamento
Lavandaria
Varanda/Pátio
Banheira de hidromassagem/Spa
Televisão
Acesso para cadeira de rodas
Ginásio/Centro de fitness
Jardim
Ideal para famílias
Mapa de Cisarua
Estância em Cisarua
Razões para reservar
Inclui comodidades essenciaisJardim, Piscina, Cozinha/Kitchenette e mais
Reserve com confiançaEstabelecemos parcerias com os principais sites de viagens, para que saiba que irá obter uma excelente oferta no alojamento perfeito
€€€€
Comentários
4.1/5.0
Excelente(1624 Comentários )
Revisões 100% validadas8.0
تعدد الفعاليات
كثرة الحشرات
3.0
1/ الموقع قريب من جميع الفعاليات والنشاطات والاحتياجات
2/ الفعاليات والالعاب في فناء الفندق
1/ الغرف + الفلل سيئه جدا
2/ الموظفين سيئين جدا
3/ الفطور سيئ جدا ولا يوجد تنويع
1.0
الايجابيه
نظافة الفيلا
هدوء
الترحيب و الاستقبال
Positivity
Cleanliness of the villa
calm
Welcome and reception
سلبيات
تجربة شهر العسل سيئة للأسف
تجربة خدمة العملاء سيئة بعد الحجز
وستكون الأخيرة وليس لديهم أي مصداقية في التعامل مع طلبات الإقامة.
لقد أتيت إلى إندونيسيا 5 مرات وهذا السكن خيب أملي لأن الفنادق قديمة وليست جيدة للإقامات الطويلة. لا أوصي بالفيلا. أوصي الغرف ممكن لاقامه قصيره جدا مدة يوم واحد .
1- الفيلا متهالكة ولا يوجد بها تكييف أو مروحة للتهوية والمكان خانق وحار جداً في غرفة المعيشة.
2- تكييف الغرفة داخل الفيلا الصغيرة جداً لا يسمح بتهوية وتبريد غرفة النوم إطلاقاً ولا أنصح به .
3- أدوات المطبخ غير صالحة لفترة طويلة، ولايوجد اساسا ادوات مطبخ و لا يوجد ماكينة صنع القهوة، ولا يوجد كهرباء في المطبخ للميكروويف أو غلاية ماء كهربائي، ويجب توصيل جهاز جديد بجانب الثلاجة، ولا توجد مستلزمات المطبخ الأساسية أو ملاعق أو شوك أو سكاكين..
4- المنزل خانق للغاية ويجب تهويته خلال النهار وتركيب مكيف الهواء
5- يجب وضع مكيف آخر في الصالة أو عدد من مراوح السقف، كما يجب تغيير مكيفات الفيلا لغرفة النوم إلى مقاس 18 بدلاً من 12.
6- لا تسمى فيلا لانها غرفة نوم وغرفة معيشة بمساحة صغيرة وتكون الفلل متجاورة مع بعضها البعض وتسمع بعضهم .
7- تم الطلب من خدمة العملاء تقديم مناديل أو قهوة مجانية. ويعتذر. للأسف ممنوع . وبعد أن أخبرته أنها مجانية ويجب أن تكون متاحة باستمرار، أخبرني بكمية القهوة التي تريدها.
8- لا يوجد غلاية كهربائية إطلاقاً ويجب أن تطلب منهم ذلك.
9- تم حجز أربعة أيام ثم غادرت ثاني يوم وأقمت في فندق آخر جديد وممتاز جداً. لسوء الحظ، لم يتم استرداد المبلغ للمدة المتبقيه
Negatives :-
Bad honeymoon experience unfortunately
Poor customer service experience after booking
It will be the last and they have no credibility in dealing with residency applications.
I have come to Indonesia 5 times and this accommodation disappointed me because the hotels are old and not good for long stays. I do not recommend the villa. I recommend the rooms possible for a very short stay of one day.
1- The villa is dilapidated and does not have air conditioning or a fan for ventilation, and the place is stifling and very hot in the living room.
10.0
كل شي فيه ممتاز
لايوجد
8.0
الخدمه ، الموظفين
.
7.0
Location
Wifi very good
Very nice garden
Some of front desk staff impolite
Old furniture
Does not have early check in or late check out!
10.0
Great service, facilities and environment. The staff was very attentive during our stay, providing everything we needed, from extra towels to transport to Taman Safari.
To mention something, the water in the big pool was too cold, meanwhile the water in the children pool was a bit too hot.
9.0
Location
Wi fi bad
10.0
Amazing property.. wide and clean villas.. very helpful staff
7.0
the pine woods is beautiful
the room cleaning is not thoroughly, front desk is not too friendly, food order is too salty
9.0
Nice rooms. Cold aircon. Hot shower water. The included breakfast was amazing and the grounds were exceptionally manicured.
Old and dated hotel.
7.0
breakfast and the garden of the resort was amazing
room is very small
10.0
the pool
10.0
room were clean and spacious enough, balcony is plus point.
none 😄
10.0
Everything was up to my expectations and the way the hotel is cozy and facilities is so close to each other.
It's a good value for money, And services and food were great as well.
The water bidet is a bit flaky. and the wardrobe is a bit outdated can be renewed.
10.0
The staff here are the hotel's biggest asset, they are terrific.
Beautiful location very close to Safari park.
Amazing value for money with a huge amount of facilities.
My only regret is not booking a longer stay.
9.0
Location
The breakfast has less choices for non Asian.
7.0
Overall it's a pleasure to vacation here, with 5 children, so we live in 2 connecting rooms. The facilities for children's play are very complete, there is a children's pool which is warm (although the warmth needs to be increased), and an adult pool, playground, playhouse, futsal, mini golf, mini badminton, table tennis, flying fox (pay IDR 50,000) , indoor toys for toddlers (pictures, tv etc.), & a fitness center, basically really suitable for staycaytion with family. Hungry, just order a motorcycle taxi online, perfect. But what we think is a bit lacking is the breakfast. It's complete, but the taste is ordinary. And vacationing here is suitable when it's not the rainy season, so that the outdoor playground is drier, during the rainy season everything is wet, it makes you lazy to play.
Breakfast taste is just so so. The menu is quite complete, there is a local food and also arabic food but the taste is just ok.
9.0
Bad is comportable , Request extra pillow approve by hotel. house keeping is very helpful to rent bath pail for grandma.
carpet on Room prayer is too smell. the checkin time is so late.
8.0
Some TV's are not functionable. Staffs should checked it when there are arriving guests checking in.
7.0
Swimming pool at Villas and quick service frilom staff when need some helps
Please the floor at vIllas need more clean and pay attention for the water for bath, its out of water when showering
Perguntas frequentes
Quanto custa este estância em comparação com outros em Cisarua?
O preço médio de um alojamento em Cisarua é de 82 € por noite. Este alojamento está 43 € acima da média.
O estacionamento está incluído neste estância?
Sim, o estacionamento está listado como uma comodidade em Pesona Alam Resort & Spa. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em estância?
Sim, está disponível uma piscina para utilização em Pesona Alam Resort & Spa. Aproveite a água!
Pesona Alam Resort & Spa permite animais de estimação?
Infelizmente, este estância não é amigo dos animais. Tente procurar novamente e filtrar por "Animais permitidos"
Que comodidades estão disponíveis em Pesona Alam Resort & Spa?
Encontramos 14 comodidades para este alojamento. Estas incluem piscina, ar-condicionado, cozinha/kitchenette, internet/wi-fi e permitido fumar.