Very neat and modern facilities. Location was stunning with a beautiful view over the square and river. The Suite Rendez-vous was great with the separate additional toilet the lounge and dining area and washing machine. The Nespresso coffee machine was a great touch too.

Good location

There were many issues with the hotel. It was not clean. We found other people’s hair on the pillowcase. The air condition was not strong enough. It was difficult to get in touch with hotel staff to notify them about the issue because they do not have a reception. The staff claimed air condition was fixed, but the room was still at 25 degrees C unable to cool down. It was 37 degrees outside. The hotel manager was very unprofessional and rude. We were unable to sleep because the room was too hot. The day, after the hotel manager came by to check on the temperature, they finally offered us a new room at a different location. We had to move our luggages there ourselves and that new room smelled like mole. It was a very unpleasant stay.

In a fabulous location.

A tired apartment with extremely creaky floors.

This is a nicely decorated and confortable suite. Well located, approximately 10 minutes walk from shopping & restaurants. Staff (not on-site) really tried to be helpful and accommodating.

Check-in available is late -- 5pm. Bags must be stored at the off-site office, approx. 10 minutes walk from hotel itself. Nespresso machine in kitchen really needs more coffee pods than the 2 we were provided. While there is both a laundry machine and a dishwasher present, use of them leads to a "penalty!" No pods or powder for either anyway. "Penalty" again if you dare to use the stove! Closet & storage space lacking.

Great location for me, clean, very comfortable and beautiful.

Nothing

Excellent location centrally, close to Pl Bellecour, with easy connections plus lots of bars and restarants. Good AC (though no control). Really quiet (facing the yard). A good bed.

Even bottled water was not free but charged at 3€/bottle. Could not log on to wifi (required a room number not shown anywhere). OK breakfast (had to be ordered separately) but included muesli though no milk. No gym. Larger than a hotel room, but a 'suite' is a bit of a stretch.

The location was great. The rooms were clean and comfortable.

the property is beautiful, easy to access you’re left basically alone it’s a walking distance to so much. I loved the property until an item was stolen from my bag by hotel staff

I extended my stay by one night but the room I booked originally didn’t have availability so I booked a higher end suite for the following night. the hotel requested that I leave my bags in the room at noon for check out and that they would move my bags for me to the next room. I took my valuables with me but I left my backpack and my suit case at the hotel. when I arrived to the new suite everything was beautiful, I went to grab my charger from my backpack and realized the contents had been rearranged and my document portfolio had been unzipped. upon further investigation my bottle of Cologne had been taken from my bag. The hotel said they have a policy against theft and assumed me no one would take something from my bag but I used it in the first suite on night one and it wasn’t in my bag for night two. They looked for the cologne in the suite I was in on night one and they didn’t find it. they offered nothing but apologies and excuses and I would never stay there again. I never should have left my bags and this is a horrible reminder that has taught me a lesson. I’m just glad it was just a bottle of cologne and for $100 I can get another. Buyer Beware!!!!