The location was close to the airport which was good for an overnight stay. The room was big, the bed was very comfortable and free airport shuttle

The staff was not cheerful and looked grumpy. The food at the restaurant tasted stale and not good quality..but there is no other choice around

Location

“Free” shuttle bus didn’t arrive after confirmation that we were waiting on them multiple times for an hour. Shower had no way to use without water all over the room.

Kamers waren perfect. Heerlijke douche.

Het eten was slecht. Niet Hilton-waardig. Het werd 's ochtends gecompenseerd met gratis koffie bij vertrek.

Staff were professional and very accommodating.

Construction and mess surrounding the hotel entrance.

Very beautiful hotel

Electricity went off and on randomly a couple of times when I arrived. But was sorted.

The food and the room

Staff they’re not friendly not all of them but same others they’re not

All was fine

I did not now there was a free shuttle from the airport

Nice modern room

More expensive then most hotels in town

Located very close to the airport. Great breakfast Friendly staff Comfortable and clean room and facilities

Friendly staff, great bed and everything very clean. Ordered lunch to the room, super fast service.

Installations neuves et impeccables. Piscine de 20m de long à la bonne température Bons burgers au Coffee shop et bons jus de fruits frais

Des travaux dans la salle du restaurant à l'heure du déjeuner... pas très engageant.

Der kostenlose Shuttle war der Grund für die Buchung. Bei einem Aufenthalt in einem anderen Hotel in Nairobi musste ich für den Transfer 30 US-Dollar zum Flughafen bezahlen.

Staff are exceptional. Friendly and efficient service. Bar is 24 hours and food served until very late. Perfect airport hotel experience. Wonderful shuttle service - quick and easy! Safe for female travellers who are travelling alone. Always felt safe and looked after!

Food and drink prices are a bit expensive, but not terribly so.

Friendly and helpful staff, very good bedroom and bathroom with great shower. Good security and good shuttle service to the airport. Garden Restaraunt was a bonus and atmosphere in the bar area was just right, clean, tidy but friendly. The evening buffet option was a hit for me. Reception staff were friendly, knowledgeable and efficient.

Very little to comment on here. The only minor improvements I can suggest is that the music level in the rooftop pool area could be a little lower and the phone used to place orders for food etc be located away from the music which made communication quite difficult. I would suggest a phone app could be a good option to enable the menu to be browsed in several languages and orders placed directly against a room number. This could work well for room service as well as orders from the pool location.

The staff are absolutely exceptional, incredible service! Amazing 24-hour bar facilities and food served until early hours of the morning. The hotel has all you need!

N/A

The staff was very welcoming and nice, also we appreciated the airport shuttle service, which was on time and comfortable. Also the rooms were clean and had all the necessary things. Very nice place to stay specially when coming from or going to the Nairobi International airport.

We were a bit disappointed that the swimming pool didn't work and there was no information about it before hand. It was one of the main features why we decided to stay in this hotel, not any other close by.

Very convenient, located so close to the airport with pick-up from and return to the airport included in the price. The hotel is spotlessly clean and the rooms are great. Staff are helpful and friendly.

The restaurant service is so terribly slow.

Very modern and very close to the airport. The staff were very attentive.

Because it's proximity to the airport, we were constantly woken up by people arriving and leaving and all hours of the morning. There was also a family having a birthday party till 1 am on our corridor, so we had a terrible sleep.

Safe and close to the Nairobi airport

Shower is not work properly. The water was a little bit cold

Freshly cooked late night food. Friendly, welcoming staff. Excellent ambience. Breakfast was very good with lots of options and good automatic coffee machine.

The meal we ordered was quite slow to come. Our burgers a little overseasoned maybe with oxo or maggie cubes, but very tasty.

hotel is close to airport and offer free shuttle, which is very nice and easy. I stayed in the hotel for many times.

All is good, nothing to complain

good