comfortable beds, the separate loft bedroom. handy to the station. friendly host. nice to have a separate lounge and kitchen.

the 66 narrow stairs up to the apartment; the bathroom worked but was rundown. the streets around the apartment did not feel safe.

Location was fine, but the host is not a genuine person. Not recommended at all.

Extra Charges. Never stay at this location. They may ask for a refundable security deposit and then rob it from you. In my case they asked for a EUR 100 refundable security deposit and then when I returned the key they only retained EUR 50 and refunded only EUR 50 saying that we had left shoe marks on the bath mat floor towel. It is very unfair to claim EUR 50 for that. We had to leave without half of our money as we had to catch our flight. On top of that, as we were not happy about the above dispute, they had cancelled our reservation saying that we never showed up mentioning it as 'No Show reservation' in order to avoid a negative review from us. However, after writing to booking.com customer service with the check-in proof they opened up the review section for us. Still we didnt get the money that was robbed from us.

The price compared to what you get for it was just incredible

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We found Brussels a very difficult city to find your way as street signs are not on all the corners. The location while further away from the City Center was a couple of blocks from Gare Midi and Taxi's for transportation. The room was clean and great water pressure with the shower. We felt comfortable in the area and reception was wonderful.

We had a lady open the door to our apartment and turn on the light. When she saw the room was occupied she closed the door and left with no comment. The door locks automatically, and she knew where the light switch was, so we think she maybe had a key and was familiar with the apartment. But it certainly wasn't expected!

Everything was great

Couldn't get heating to work but didn't need it in much but would of been nice at night

I didn't like the kitchen tiles it was moving and probably wasn't put in properly. The kitchen tiles needs to be fixed by a professional.

The property was clean and spacious. The property is very close o a lot of tourist attractions. They clean the rooms and change towels every other day. The kitchen had almost every kitchen item.

Nothing in particular.

Location and Cleanliness, Prompt way of response at any time!!

No Hot Water sometimes, only -Ve otherwise its super worth to stay in these apartments

Staff was very kind

Very close to the international train station and also not to far from the city centre.

The area is a bit run down.

the property was ok but the management charge me 100 euros because i didnot put dishes back in cupboard.

everything was good. It was clean, good apartment, not bad location, even the owner was friendly

we were not aware of the deposit policy, it is mentioned in the mail but needs to be more apparent for the clients. This is not the problem really, the real problem was with the way this deposit ought to be payed, by collecting the credit card info all together, including the cvv, which is illegal to be asked for by any means. I understand that this is a family business with not very much security privileges, but this step should have been collected while booking, so that the security process is carried by booking with it’s security services, and so that customers would be in the picture that some certain amount of money had to be paid as a deposit instead of writing it in between the lines of mail confirmation, which most users don’t read, and be surprised at the property. Also the person responsible for the owner’s daughter which is responsible for the bookings and payments was very rude, and was not being reasonable about the cvv which is not ideal for situations like that, when trust is the most important factor at transactions like those.

Stayed for one night and we got charged an extra €20 at check out because the initial price didn't account for our 6 y/o daughter. I thought this was excessive

Very good host

All

the apartment is comfortable and clean.

I was not able to sleep since I felt some was pulling the blanket when I was alone. several things fell during the night and it was a scary experience.

There was no instructions provided for house keys, called the number and no response.House was not cleaned by agreed time.

Location.