Breakfast room and bedrooms are superb, clean fresh and beautifully decorated. The building is art deco and has been beautifully restored, location is still close to the centre.

The main hall entrance is very nice however its a bit 'airport' feeling with its huge size and somewhat cold feeling, it might look nice but it lacks the cosy factor.

Lobby agradável. Quarto confortável, cama e lençóis muito bons! Casa de banho grande e agradável ! Duche bom! Não tivemos oportunidade de experimentar o pequeno almoço e a nossa estadia foi curta mas tudo o que podemos usufruir, gostamos mt.

Apenas de algo que foi deixado no chão do quarto mal entramos. Tinha um plástico grande que deve ter sido deixado pelas meninas da limpeza mas que deveria ter sido verificado antes de entrarem hóspedes. Nada que tenha estragado a nossa estadia mas algo para terem em atenção pois a limpeza é tudo!

I got this "wow-effect" entering the hotel. Awesome how this building was refurbished. Everything is new & clean. Located at the Douro river. Breakfast very versatile. Had two different rooms. First stay 3rd floor. Second stay 2nd floor. Always good wifi reception.

Nothing to complain about.

Amazing staff that went above and beyond to assist.

cleanliness location

staff inhospitable, unhelpful terrace not available corporate event in bar made it unavailable and noisy

Location was good for us as we enjoy walking to explore the city, hotel was half way between city and the beach. Clean, comfortable, quiet

Could only use roof top bar 1 evening out of 5 night stay, it was closed the other night. Not a problem though as the rooftop bar wasn't the reason for choosing the hotel

Everything compared to other 4 Star hotels.

location is great. quiet but beautiful

clean and comfortable

The room was spacious enough and very clean.

I wish there was a gym on the property.

Loved the art deco lobby and dining room, the rooftop bar and most of all the superb staff.

No negatives.

The room was clean and cute, the bed was super comfortable, breakfast was delicious, dinner at the restaurant great, cocktails at the rooftop bar amazing and the staff were helpful, friendly, and just all around pleasant

We had a minor issue with our toilet as the flush button stopped working twice. The staff were quick to fix it but it was unfortunate. Also it's á bit weird to have a glass door to the toilet and no door to the bathroom.

excellent! everything is cute and well-care

it haven’t gym

Great location, far enough away from the downtown noise& traffic, but can walk to most everything. Also it’s right in the trolley line (fun) Exceptionally clean & helpful staff.

Nice building & room. Fantastic Reception staff.

N/A

Staff were lovely and super helpful. Really good buffet bfast. Good sized and well-kept room, comfy bed. Interesting building and decent location on the outskirts of the historical centre, 20min walk (some uphill) to the tourist areas

Walk to centre includes quite a steep uphill, and public transport seemingly only every c.30mins, but the slightly longer walk along the river is lovely

cleanliness, staff, breakfast was great and location

the only thing was I didn’t know on Saturdays and Sundays breakfast starts an hour later than normal hours.