It is clean and renovated but overall a little strange, feels like a motel at times. For the price, it’s ok.

Too far from the beach and public buss to downtown, a bit of dodgy area to be honest.

Booked a suite but was really 4 beds in one room. But the room was cleaned every day, plenty of warm water for showers, air con that worked and a pool good enough for children. Front of house staff was friendly and the breakfast room staff superb. Breakfasts were great.

Some of the very loud drunks outside from time to time but that's not the hotel's fault!

Everything is top. Happy to come back.

everything great

nothing

We booked this solely as it was close to the airport and we were arriving close to midnight.. It was a cheap room for one night only. It was basic but clean. I wouldn't want to stay here for more than one night as it's a little dated. Check in with Night porter was good.

Opening the curtains the next morning and looking at some vey run down apartments blocks, However, we were only here for one night so not a problem.

clean and very good value

nothing

clean and nice building

Noise from other rooms, not comfortable bed/pillow.

Located close to everything in Arenal.

No food offered after hours.

lovely light and bright room, great shower and very near to everything.

Comfortable and fairly modern room & bathroom, clean and spacious. Perfect location if you need to catch an early flight (10 min away from the airport by taxi - travel time at 4.30 am, cost 25 €). Walking distance to the beach (not great compared to other beaches on Majorca though, but ok for a quick dip in the sea). Many bars, restaurants and shops in the vicinity. Friendly and helpful staff.

Nothing to complain about :)

great location- away from the party and clubs but still close to the beach bus stop in front of hotel many restaurants and supermarket around pool is small but fine, always clean 24h reception good view on the side of swimming pool big enough room (we upgraded to 20m2)

bad internet connection - even the hotel warned us when we arrived no blanket - only a very thin bed sheet to cover, was not very comfortable in a room with air conditioning noisy in the morning - sometimes from the street but mostly from cleaning no refrigerator! there are some nice people working in reception, but others gave us the feeling they don’t like working here..

all about staff , room was clean , food good at the hotel

the room didnt has fridge !!! for hot summers is necesary

location is okay, beach is 800 m far

wifi was too slow, can’t do work from home

cleaness

too slow wifi without car, it is too far and expensive to go to city center

Hotel staff were friendly and helpful. Hotel room was clean and safe. Nice variety of food at breakfast with good coffee. Handy location.

Could hear so much noise of other rooms. Constantly sounded like the room was moving furniture day and night for the 3 nights we were there.

clean

location, ambiance, noisy guests

We stayed for 3 nights total and didn't have time to see hotel's amenities so can't comment on that. In general, the hotel looks nice and the staff is friendly. The rooms were clean and matched the pictures. The beds were comfortable and the duvet was normal.

5 minute walk to beach, shops and restaurants

Not the best breakfast selection

room is good, nice space and the hotel is ok.

The air conditioner in the room was terrible.

clean room

El Arenal isn’t the nicest place to stay in Mallorca.