The hotel staff were very friendly and thoughtful. I had a stomach flu on the last day of my trip and started to throw up late at night. When I called the front desk to explain the situation and asked for more plastic bags (in case of more vomiting) the hotel staff were very caring and offered to take me to the emergency room at the nearest hospital. After a few hours of vomits and diarrheas I decided to take up the offer which they arranged quickly at midnight, and left a mobile number for me to call when I need a ride back from the hospital back to hotel. During my time at the hospital I was put on an IV drip and they called and checked in on how I was doing. When I was discharged they came and picked me up at 2am, and offered to delay my check out time to at least 3pm, they even reserved the room for me in case I needed to stay for longer to recover. I am very grateful for their help and kind gesture. Luckily I was well enough to leave the next morning as planned. I could not have done that without their help.

In general the hotel feels dark and not enough lighting in the room. They offered a floor lamp which I’ve used. I personally prefer bright and well lit rooms and corridors. However this is only personal preference of hotel aesthetics and styles.

員工

梯間色調、泳池

Everything, especially the semi ala carte buffet breakfast, shuttle service to and from ZouYing HSR station, bathroom with nice tub, automatic WC, complimentary mini-bar in room, and comfortable bed. Walking distance to subway station. Was pleasantly surprised that a hotel staff in smart uniform met us on the platform of the HSR station to help with our luggage when we arrived.

Had to inform the hotel of our train arrival time at the HSR station least 1 day in advance but I guess that is needed for the hotel to provide us with VIP service levels.

前台人員友善，有寶寶一起入住，烘奶機跟洗澡用品都有準備，很棒！

無

裝潢跟酒吧

客戶不是住戶，在酒吧亂丟垃圾

每次住宿，服務人員都會親自帶貴賓到客房，且介紹環境，附頂樓酒吧迎賓禮及下午茶，住過飯店裡，H2O的床是最舒服的☺️

冰箱喝的水建議可以改成氣泡水

早餐非常厲害 是目前台灣飯店早餐最厲害的一家 早餐有哈根達斯草莓口味冰淇琳超級有誠意 我會為了水京棧早餐再去住一次

浴室的水較容易外溢 樓板高度較低

the big room that has many thoughtful details for the guest.

nothing