The style and location are fabulous

Nothing

Beautiful hotel, great facilities, lovely pool, dog friendly, deco amazing

bed and bar staff could be better

This is high class 5 start hotel - everything is on the high level.

nothing

the location and views were stunning and the hotel itself was old skool luxury.

the service was not up to 5 star standards. a number of the restaurants service was simply not acceptable for any restaurant. we and many other customers were ignored for up to 30mins, wrong orders delivered and very difficult to get the attention of staff who spent large amount of time talking and not taking care of the guests.

location and staff

prices at restaurants and casual menus around the pool.

exceptional location and facilities. hotel personnel beyond amazing

location is great

the room was not very clean, the shower was dirty and the water as well

The location

The main restaurant was not working

unique location - the way the hotel is preserved impressed me a lot. its a journey back in time - food was excellent - I go back soon

nothing to say

Everything was fabulous!

The hotel interior was stunning - beautiful antiques even in the corridors, and salons, bars, lounges galore. The bedroom was enormous, as was the swimming pool, and the grounds are well kept.

Part of The Leading Hotels of the World group, this is a very expensive hotel. In this price bracket the service should be exemplary; you should be made to feel that no reasonable request is too much trouble. But the service was mediocre at best. It was cold and aloof, and even the smallest request felt like a hassle - like having to go to the front desk at 215pm to ask for a waiter to take my lunch order. My dinner order was forgotten one night. The stunning bar is staffed with people who don't know what they're doing. In a country famous for vermouth, I had to argue with barstaff two nights in a row to get them to acknowledge that they had one that wasn't bog-standard martini (weirdly no Spanish vermouth, but they had Punt e Mes both on the menu and clearly visible behind the bar). Breakfast was underwhelming - again, not bad, but of a range and quality not commensurate with the price point. My impression was cemented when I spent the following three nights further up the coast in a 4* hotel in a more spectacular location, in a room with a prime sea view, for half the price, but received twice the service (and twice as good a breakfast!)

Lovely Spa and good location next to the beach. Beautiful traditional Spanish decor and very clean. The gardens are well maintained with a good selection of trees and plants. The salt water swimming pool is really good and a great size for swimming.

Waiting to order eggs in the morning at breakfast. There was no modern connection for charging phones (USB etc.). We could not watch the BBC world news as the channel was blocked. We were unable to book the Candlelit Restaurant during our stay.

The view and location. The restaurant Candlelight was really good

The beds, really bad for a luxury hotel

Everything , amazing, they even upgraded us and offered champaigne because of our special occasion . Candlelight restaurant dinner was extraordinary… Very clean rooms, very well kept old nice furniture.

Nothing