food excellent. x.

nothing.

Everything except the bed.

Mattress it's totally uncomfortable.

Location, view, elevators, lobby

Staff spoke very little English, uncomfortable pillows, cold water in the pool, food was tolerable (definitely not 4 star quality), amenities mostly on paper (no minibar), antique hairdryer.

The hotel is located in an easily accessible location. There is a free beach 2 minutes from the hotel - it was clean and calm. There is also a paid beach next to it, where you can use a deckchair and an umbrella if you want. The location is in a quiet place, 5 minutes walking distance from the old town. The pool is located on the roof of the building and has a nice view. The food in the main restaurant was delicious, with a themed dinner every night. The preferences we asked for were taken into consideration. There are an iron and ironing board in the room. The maids cleaned the room every day.

Already at our check-in, the lady at the reception was quite inhospitable. The rest of the staff were foreigners who spoke neither Bulgarian nor English and this created a slight tension, but they tried to be nice. In the lobby of the hotel, as well as in the corridors, there are a lot of cobwebs with spiders and uncleaned corners that do not make a good impression. Our room was nice as shown in the pictures with some exceptions. The shower doors were broken and rattling. We could hardly open or close them. Every time we showered or washed our hands, there was an extremely unpleasant smell from the drain. The water was difficult to drain. The channel was blocked. Plaster from the ceiling fell on our clothes or personal belongings. The pool is very small. If more people decided to use the pool, it would be inconvenient.

Nice hotel in a good location, good service, good food. with our stay, we would visit it ag

Good location 10 min walk to old town and 20 min to Sunny beach. Good food and facilities. Not sure I would go for all inclusive next time.

The balcony was closed with windows and had issues getting fresh air in

very nice place , located well

internet connection very low in same places inside the hotel

staff were very friendly

The food was great, the pool on the rooftop was amazing and the view too.

The cleanliness was not good, the beach was always full and you can’t use the umbrella and there are no sunbeds.