Heating had stopped in the room, but it was fixed quickly. Wonderful breakfast. Wonderful service.

Great location: in the heart of Cervinia and just a few minutes away from lifts. very professional and friendly staff. truly exceptional. Felt like in a family. The hotel is very nice and perfectly decorated in local mountain style. Attention to details in every aspect. Good size spa. Well equipped and very clean. Good breakfast with plenty of excellent local food. Includes a la carte option. The restaurant offers very good dining alternative. We tried several restaurants in Cervinia and found the Hotel restaurant option much better compared to the majority of them. Recommend.

The room was truly small and not aligned to what specified on our offer (20sqm). We asked if there was an error but they confirmed it was correct.

Everything was excellent. The room, the friendly and helpful staff, the location, the facilities, the breakfast and restaurant and the bar. Honestly it was faultless and such a fantastic stay. Will definitely be going back.

The only minor point was that there is no kettle or tea/coffee making facilities in the rooms.

great location very helpful happy staff

clean, comfortable, spacious rooms, cozy alpine feel, excellent bar and restaurant, great spa. staff were superb in every way.

not ski in ski out but only a short walk away.

The location to the sky lift. Parking. The view from our window in the room.

I have been to dozens of ski hotels and this is definitely last on the list. The attitude of the stuff was terrible. When we arrived we asked for a quiet room and they put us over the bar where they play the piano every night. The heating in the room only worked when requested and was always stopped towards midnight. They claim it is an automatic system but why should a heating problem be discussed at a 2000 meter high ski resort? The breakfast was disappointing and not as suitable for a 4 star hotel as they claim to be. Ski room without a personal cabin for each room, so anyone can take your equipment. One day we went back to the room before 2pm and they had not been cleaned yet so we just asked them to change towels.

spa and breakfast

cold room at night

Nice breakfast, great cozy design, friendly staff

Spa, service, interior and exterior, friendly staff, location, view.

Breakfast. In seating area no TV only in bedroom.

Friendly, polite and very helpful staff. Very nice spa area. Very good breakfast. Free parking and good internet.

Whenever someone above us flushed the toilet we heard it because pipes were in the wall directly behind the bed. Concrete posts, from a terrace that was never built, partly blocked view out our windows of the Matterhorn.

Cozy, clean, very gentille staff. We will be back !

Unfortunately the sauna were closed due to Covid measures

nice place...all good