Overall the standard and presentation of the apartment bore little resemblance to the photographs I was sent - that was obviously another apartment. The apartment I had was very dull, dismal and badly lit. It was a most depressing place in which to spend time. I think my assessment is quite fair and as you know, I have rented many Booking.com apartments around the world over several years. I feel sure that a quick visit from one of your inspectors would agree with my findings. The bed was of poor quality. It was impossible to get my car into the car park as the street is so narrow - this should be pointed out that only small cars are able to access the elevator down to the car park. The apartment overall had an "unloved" feel about it. The rates displayed on the door were also considerably less than I actually paid online and I think this is very unfair.

Kettle should be provided. Some of the bathroom fittings should be adjusted...maintenance needed