the staff was very nice

This Hotel was fantastic,Great welcoming smile as we entered the hotel after our long trip just what we needed,The staff were so helpful on our arrival and pointing us in the right direction we’re we could eat and shop.

Was just perfect

The staff is excellent - taught me how to ride the trains. The room is very clean. It is close to the airport. There is a provision for washing clothes.

The staff is very courteous. They provide free shuttle van to the airport. Very clean room.

Nothing.

- location. super near izumisano station, 2-3 mins' walking distance - surrounded by alot of local eateries, found one that served very delicious grilled chicken specialty (refer photo attached), which is near the station. will pass by on the way to hotel - at the station (which means near hotel as well), has convenience store and also matsumoto kiyoshi and some other shops - has coin laundry etc, very complete - has free shuttle bus to airport, as early as 520am - staffs were very polite, friendly and helpful - room was clean and complete, and spacious too

- the location tagged was to the carpark, and it has many names on google eg. kansai airport izumisano first hotel, kansai airport first hotel, first hotel, to the point that we're not too sure are they the same, just incase there are similar ones...

The free shuttle was so helpful, the room was comfortable, staff were super friendly and helpful, plenty of amenities free for use.

no cons at all!

Clean room, comfortable bed and pillow, attentive staff, shuttle to airport and easy to get to.

The best stay ever I have in Osaka, when we 1st arrived at night was greeted by the friendly staff and helpful staff which helped us with our many big luggage bag and they having a lucky draw so lucky my son get the gold ball which is 3000 yen winning. We are so happy and the best is we went to the room and it is so big and easy for me to pack again my luggage. The best things is they have a wake up call which we wont miss our flight in the early morning 4am they already called us and the van reached at 5.20am to fetch us to Airport. The best hotel I ever stay, hope to stay 2 nights instead of 1 nights because not enough and so close to eateries and convenience store. Thumbs up for good service and everything.

None

Located close to airport & train station. Some nice restaurants very close by.

Sewage smell outside front of building.

good location

nil

Staff were really friendly and accommodating. The bed was very comfortable.

Nothing. The hotel provided what it promised and was exceptional value.

Near to Izumisano Station, which is 2 stn away from Kansai airport. Hotel provide morning shuttle bus to airport.

Staff, location and free shuttle to airport

A little bit small of bathroom.

Close to train station. Staffs were friendly. Room is spacious exclude the bathroom. Bed was comfortable.

The location is near the train station but the hotel located at a alley that we feel not safe/comfortable to walk when the day turn dark. We were surprised when we enter the lobby - it don't look like a 3 stars hotel but 1 or 2 stars only. The path to our room as well as the feel when we at the entrance of of the room and enter the room was - it is not a hotel room but....a 1R flat. The bathroom is very crowded, and no place to hang clothes. The body shampoo smell bad. The carpet floor was not clean.

Easy to locate the hotel, there was a sign as First Hotel and you can see the hotel from walking distance. I like my single non-smoking room on the 8th floor. I have my very own privacy. The bed is spacious and the private bathroom is enough to accommodate for a single person. Izumisano is a quiet place and I really like about it. The train station is just 2-3 mins away. Vending drinks machines are located nearby and it really saves me a lot. The bus shuttle is just right beside the hotel, the bus driver is really kind, hardworking and punctual old man.

I have to wake up early from exhausted solo travelling and didn't get enough sleep due to the cleaning service who had a duty to clean the room at around 9-10am. Such a polite, lovely and hardworking lady, but I wish to stay a bit more late before going out. But I really respect the lady.

2 railway stations from Kansai airport (420 yen), lot of shops and restaurants nearby. 3 min walking from railway station ( you can see hotel’s sign even at night). Coin laundry. Good breakfast for 800 y( Japanese or western).

Transfer is only TO airport and only 3 times daily at morning