Our OBX vacation at this VRBO location was a massive disappointment. We paid for an oceanfront home with a view and private beach access. Due to a known sand nourishment project taking place by the property management and VRBO, and with no notification to myself as a renter, neither our beach access nor view was afforded. The construction crew worked 24/7 our entire 7 day stay with very loud heavy machinery, bright spotlights every hour of the night, and a foul smelling setup of portapottys on our beach front residence. It is incredibly disappointing VRBO did not inform us of this project, and still charged us full price after misrepresentation of the home. It is further frustrating that I have made multiple attempts to speak with a representative, and have received no response on the matter whatsoever, or any form of compensation in the form of a refund. Our vacation home was not what we paid for, and vrbo has made zero effort to right this wrongdoing of improper informative information that should have been provided to myself and our party of paying customers. Vrbo should make a greater effort to inform renters of the inconvenience of this kind of situation we were forced to work around. (Side note- The home has black mold present in hvac vents)

The house is amazing, very roomy and in great location close to beach, grocery store, and restaurants. The photos don’t do the house justice, it is much nicer and with lots of extra features like outdoor bathroom and shower. Having said that, this was my first and last time to use VRBO. Perhaps the worst customer support that rivals even that of Comcast. They essentially charge the customer a listing fee for making the home more accessible to a broader audience. After that though, they literally do nothing more to manage your reservation, You have to call the realty company and do that yourself. Save the money and book through surf/sound realty directly.

Large living spaces made it great for all of us to spread out. Large guest rooms with plenty of bathrooms. Tiki bar was great fun!