Very up-to-date and clean

No staff at the reception, exaggerated digital communication

Die Lage ist gut hnd das Zimmer soweit sauber.

Kein oder kaum Personal vor Ort, Minibar defekt und leer, Badschrank fällt fast auseinander, die Matratze ist sehr weich - oder einfach durchgelegen. Die Dusche ist offen konzipiert - aber nicht durchdacht. So wird gezwungenermassen der Boden vor dem Waschbecken sehr nass und rutschig.

Confort, propreté, facilité d’enregistrement

Rien

Sehr gutes Preis-/Leidtungsverhältnis. Top für Geschäftsreisende. Gutes Frühstücksbuffet.

Da ich während des gesamten Aufenthalts niemanden vom Personal gesehen habe, muss ich nun noch irgendwie die Rechnung auftreiben.

Sehr modern eingerichtetes Hotel mit Stil! Im Hotelzimmer hat es alles, was man braucht und es ist sehr sauber. Das Frühstück war gut.

Während des Aufenthalts haben wir kein einziges Mal jemanden vom Personal gesehen. Beim Checkin lag einfach ein Couvert auf dem Tisch der Rezeption (was ja theoretisch jede:r nehmen könnte und sich dann einchecken könnte) und wir konnten nicht fragen, wo wir parken können. Beim Frühstück gab es leider keine vegane(n) Alternative(n) zu Milchprodukten.

Es hat grosse schöne Zimmer.

Liegt direkt an der lauten, lärmigen Hauptstrasse. Das war sehr schade und hat mich sehr gestört.

Vielfältige Auswahl beim Frühstück. Das Zimmer hatte Betten. Die Dusche gab warmes Wasser. Die Steckdose am Bett hatte auch USB.

Online Check in hat nicht funktioniert, aber keine Fehlermeldung. Rezeption bei Ankunft um 18.30 Uhr nicht besetzt. Check in durch Telefonservice. Licht im Zimmer hat nicht funktioniert. Zimmerwechsel durch Telefonservice, erst im Zimmer, dann wieder an der Rezeption. Anders als auf der Homepage und bei BOOKING.COM angegeben war das Restaurant (seit Monaten) dauerhaft geschlossen; Restaurantempfehlung untauglich. Im Zimmer Wände beschädigt; an einer Waschtischschublade dicker Dreckrand; KEINE Rituals-Kosmetik (wie auf Fotos angekündigt). Straßenlärm und Kirchengeläut lassen nur bei geschlossenen Fenstern Schlaf finden. Beim Frühstück keine passenden Orangen für Saftpresse vorhanden; Bedienung der Kaffeemaschine nicht ausreichend erklärt (man muss Pads einlegen, aber wie?), als Brötchen gibt es nur knochenharten Brötchenkonfekt (Minibrötchen). Das gesamte Angebot ist eine Verhöhnung des Kunden; fast keines der angekündigten Angebotsmerkmale wurden erfüllt. Der per E-Mail gesendete Link für die Rechnung funktionierte nicht.

The breakfast was very varied, cold cuts, coffee and tea, freshly pressed orange juice, fresh rolls and croissant .......and attentive staff présent. Simply delicious.

Nice rooms, modern, clean. Central town

The location and rooms

Nobody at reception all the time, there were no towels on the second day of our stay and because of lack of staff also not possible to ask for.

Room and forniture are nice. Position is good.

There is no receptionist so you can only call in case of issues. The password of the Wi-Fi was not written somewhere. We had only 1 bathrobe and they could not provide the second one. Breakfast could be better. Hot water for tea was cold, orange juice machine not working (they said both temporary problem), no vegan milk options, no cappuccino available. Quality of the products medium. I feel that in general it does not feel like a boutique hotel and the price is not okay for the service provided.

The room was comfortable and clean. Lighting is good and comfortable beds. Though the room was quiet in regard to keeping out noise from other guests in the hotel, it is located next to a busy street where traffic can be heard.

An open drink was left in the fridge from the guests before us. The windows were dirty on the outside. Breakfast could be a bit more intuitive. Arrangement of food didn't make sense. Instructions needed for coffee machine.

A good room with a good size bathroom

No staff at all, everything is auto self service. Missed breakfast because I didn't know where it was served and had to park on the street because I didn't know where the hotel car park was. - no one to ask!

Big room, well equipped, clean; huge bathroom. Location in the center of the small city. Nice place to stay if it wasn't for this absence of personnel that makes the place odd.

I stayed in this hotel 2 years back and I loved it. This time around there was no personnel except cleaning staff in the morning and it made a difference. No one to help, no one to advise tourists, no one to ensure security or keep your luggage (door is constantly open and access to floors free; ok we are in a very safe part of Switzerland, but still), no one to answer the phone. I had hard time doing the check out. No oThe place is deteriorating e.g., the breakfast used to be wonderful; now coffee machine half broken; orange juice machine not available, and offer became very standard. The restaurant was closed, in the middle of July. Very strange impression.

Restaurant is located downstairs. Breakfast was good enough. Room ok. Shower good.

Close to main street. A bit noisy. And a bit funny but church bells rigs loudelly. Check in is via online website. Was not easy. We finally managed, but it was hard. But after us come German tourists (couple) un with they androin phone they could not check in at all. They was promised that someone from staff will come in a minute. But after we come down I met them in bar and they still was sitting and waiting. And after another hours still nobody come. Finally bar manager (already called host 3 times) managed to upload electronical key. And guests was able to go to their room. So this was not nice from hotel managment or owner.

- Location in the center of Bad Ragaz - Spacious and nicely furnished room

- Bedbugs! - No staff at the reception, online-only check-in and check-out - Asked for two separate beds, no response, got a double bed - Room on the street side was very noisy - Breakfast: half of the equipment was out of order, bread and croissants were deepfrozen and warmed up

Thank you for everything

Spacious and clean hotel. Right in the centre of Bad Ragaz where you can walk to everything in the town.

In our 2 night stay I saw zero members of staff apart from the lady putting out breakfast. This is basically a self service hotel, check in and out on your phone or the iPad. If you have any issues or queries it would probably be a while getting them sorted as you need to phone someone. Breakfast was OK, but could be better compared to other places of the same price.

Central location, decent breakfast, comfortable and well equipped rooms

Unattended reception, and no key card left in my name. Eventually got through to someone on the phone who activated a card for us. Unfortunately someone else was already in the room he gave us, so this caused us and them some consternation. Eventually managed to get a room, but a very awkward check-in process. Offered advanced check-in via email as an 'option', turns out it was more necessary than optional, although their webpage was very clumsy when I tried to check in online once we arrived

Excellent location, very clean, spacious room, plentiful breakfast.

There was a glitch in the self check-in system. We were only able to do so with the help of the Restaurant staff. A clean, comfortable, modern and centrally located Hotel. Again, a special recognition to the Restaurant staff for their help and professionalism.

The self check-in system needs to be improved.

The hotel was centrally located. The hotel restaurant was great, the food was delicious! Breakfast was amazing!

Nothing

I liked the self check in. Communication, easy way of the stay

Parking lot was a pain, breakfast was... not very nice

beds are very comfy, location is great, online check in is smooth

church is very close and sound disturbed me from sleeping breakfast closes at 09:30 which i find very early, should be extended at least till 10 oclock

room and location

breakfast a bit poor, nothing warm

Location. automatic check-in/out

window sash banged all night