La ubicación

Un poco de ruido del tránsito en las mañanas

Grundsätzlich alles i.o mit einigen Ausnahmen - siehe was mir nicht gefällt. Ansonsten war nichts zu bemängeln.

Am Anreisetag kamen wir um 11 Uhr morgens an. Niemand hat uns gesagt, dass der Check In erst um 16 Uhr sein kann. Nach einigen Reklamationen an der Recepcion wurde uns um 12 Uhr mitgeteilt, dass das Zimmer nun leer ist, jedoch dauerte es 3,5 Stunden bis es gereinigt und bezugsbereit war. Man sollte den früh Anreisenden die Möglichkeit geben, umzubuchen, etwas schneller zu reinigen (5 Sterne Hotel?). Die Flexibilität der Recepcion liess sehr zu wünschen übrig. Internet gab es auch nicht vor Zimmerbezug. Meine Kubanische Freundin war angemeldet und registriert und reiste am selben Tag an. Jedoch wurden wir immer wieder vom gleichen Türsteher belästigt und sie wurde unüblich kontrolliert - grenzt an Rassismus und mit der Zeit sollte man die Gäste doch kennen? Sehr ungenügend von einem der Türsteher und unqualifiziert.

Calme, pas trop loin de l'aéroport international, propreté, literie confortable, petit déjeuner varié. Efficacité et bienveillance de la personne chargée des valises: ce Monsieur m'a bien aidé à résoudre un problème avec le chauffeur qui devait me conduire à l'aéroport, merci à lui!

Le check-in pourrait être plus rapide!

Dinner was good

If you paid for your room you may want to know that you will need to pay for your drinks (apart), the buffet (apart) for breakfast, lunch and dinner, none of them are included in the reservation for the room.

Everything!! The service was amazing and the food was amazing as well. The pool was always so chill and the music was awesome.

There’s nothing i dislike. I loved everything about this property.

Location and the staff was great

The hallways smell very moldy

Honestly right now I have a dispute after staying six night I was all bitten by bedbugs. Diagnosed by a doctor they refute to take care of the situation and worst they insist nothing is wrong but have picture

Not clean at all the carpets have mildew and Acarus

It was very clean, excellent beds, A/C works, very modern.

The person at the counter wanted it to change me more than what I paid. He stated that I needed it to upgrade the rooms or otherwise he was going to find another hotel for us. Although I showed him my confirmation and reservation number, he wanted to do an upgrade. I then told him that I needed it to talk to the manager is when he got me the rooms that I paid for.

Me gusta mucho el Barceló. Cuando vamos a la capital nos quedamos ahí casi siempre, a menos q vayamos a otro hotel de la misma cadena.

No sabría qué decir...

The atmosphere, t was like being transported back in time. But time with class.

Everything single thing

Place was comfortable

My room was always kept neat and clean. The staff did an excellent job on the rooms. Everything was so nice and I would definitely recommend and stay again.

I don't speak Spanish so was hard to communicate, but the staff really tried their best to understand me.

Food was ok. Staff in the restaurant wasn’t attentive

The location was great and the service staff were friendly and accommodating. The room was clean and the bed was comfortable. If you have a sensitivity to smells as I have then it’s challenging to enjoy the room commodities. Even with the air-conditioning nag unit cranked up, the odor continued to linger.

Great Location!! Restaurant and lounge were great activities.

Everything was great.

Staff was AAAAA+++

Smells on the rooms and that you could here the outside traffic

breakfast, the staff was really nice

The first room's smell, then we got a new room, it was much better, yet, issues with water, toilet was not working well.

Everything.

I liked everything

although it’s not as modern everything is maintained in good condition

we had some issues with the shower

the design and facilities

everywere unsatified service from reception to breakfrast room to room cleaning

Buffet style works well . Food and 90% of the staff in the Delicious restaurant give excellent service and assistance. They should be commended.

The maids wasn’t cleaning the room properly. Hardly ever clean the room floor and changed the bed linen . Good service only came about after a tip. Front desk is also weak especially the female supervisor I dealt with to extend my stay because of my dental surgery . She refuse to extend my stay . Poor hospitality.

None

Dirty, smelly, location, basically, I can not say anything good about this place