Relais Ducale Our bags were taken to our room (to our surprise) via stairs and elevator. Our room was spacious, always warm & looked out at the hotel’s back garden. We had a comfortable bed, plenty of storage & a basic bath. We were also provided with history of the local area. The staff was a well oiled team, helpful and accommodating. The hotel’s entrance was across from Palazzo dei Consoli & Piazza Grande. Along the street we found many ceramic artist’s shops, featuring hand painted majolica, to our delight! Near by you can take an elevator to Cattedrale dei Santi Mariano e Giacomo. Gubbio is definitely a serious hill town and we stayed at the very top of it. We were directed by the hotel to park at the Funivia Parcheggio lower level and it was free! Later that day we took the very unique Funivia Colle Eletto up the hill to the Basilica of Saint Ubaldo. Highly recommended! Another hotel detail is that it was were the TV series Don Matteo was filmed for Italian TV’s Rai Uno. The Hotel has the chess table set up outside the hotel's entrance with Don Matteo's beret and the police inspector's hat. Don Matteo (English: Father Matthew) is an Italian television series that has been airing on Rai 1, Italian national television's first channel, since 2000. The protagonist of the series is Father Matteo (portrayed by Terence Hill), a Catholic priest in a parish of the town of Gubbio, Perugia. He is also known for his unrivaled talent in investigating local crime stories. Father Matteo is a wise and respected person who really manages to understand people's problems, and always appears to be willing to help. Thanks to his charm and positivity, he often helps criminals on their way to redemption and he always convinces them to confess their crimes and to accept their responsibilities.

Location in this fantastic town is awesome!

Nothing not to like. Hotel is brilliant with "old school" comfort and style.

The Hotel Concierges Barbara and Fabrizio were fantastic. Extremely helpful and pleasant to speak to.

When booking, there is no explanation of having to climb over 50 steps just to get to the reception desk. The bathroom was a little “dated “.

Peter was gracious, helpful, hospitable. Amin was very helpful, accommodating and cheerful. He secured ice packs for my problem knee three times. All staff were friendly. My on daughter had a wonderful suite (402) with balcony where we enjoyed breakfast twice.

Air conditioning in 404 was not very efficient.

One of a kind property, lovely courtyards, great view. Hard working staff, and a good breakfast included. I had a back flare up on the date of our planned departure, and was unable to drive. The staff were able to extend our stay another night. The location was great!

There are a lot of stairs to reach the check-in from the street level. From there, an elevator was available. Be prepared for the bell tower in the piazza to chime every 15 mins. ;) Driving in Gubbio is not for the faint of heart! Free parking was available, but was a bit of a walk to reach.

Location was perfect - especially for seeing the palio in piazza outside. Breakfast was good. Bedroom (Medici Suite) was large with beautiful garden just outside window.

Bell tower ringing loudly every 15 minutes throughout the night. Took a long time for hot water to come through shower in morning. A lot of stairs to get to rooms (and carry cases down).

location, dimension of the room.

old bathroom, bad lighting in the bathroom, poor sound insulation in the windows of the room, not very nice room for the breakfast, too many stairs

location

very dark rooms and breakfast area poor hot water supply