Lots of activities, Beautiful locat8on, Very friendly staff, Great burre hut, excellent housekeeping

Buffet was hit or miss, Loooong wait times for the bar always, A little too focused on children activities

Breakfast was good

At the expensive restaurant I ordered Sea Scallops what I got was pressed fish shaped flat perfectly round like cut with cookie cutter. I told staff these aren't Scallops just got a blank look. I emailed management got no response

Location and facilities

Didn’t book dinner, so dining as a group was challenging

Location and what it has to offer

The grounds were kept beautiful and the staff were mostly lovely. Our ocean front villa was spacious with a decent fridge. The gym was great, newish equipment and great position. Buffet food was very good, especially the breakfasts.

The bordering ocean and estuary were dead. I suspect chemicals are overflowed into the water, killing any sea life close to shore. There was only one pool with limited beds that were constantly reserved with towels (staff should remove towels). Restaurants had to be booked a day ahead to ensure food availability. The service at the Talei and food quality was very poor. A number of our group were very sick within hours of eating there.

We liked the facilities and the staff. Nice that tennis, snorkeling and other things were free. The snorkeling was nice.

We did not like the use of plastic cups. We don’t get that to be honest. Not a lot in the area. No grocery store nearby.

The swim up Bar was convenient. The buffet restaurant was clean.

General dissatisfaction of staff. Most were rude disinterested. Room is falsely advertised here. I booked for a 2×2 double bed room but when checked in I was told that the room has one queen and one single which was difficult for me traveling with toddler. Even the new rooms are run down, beds are creaking, and a small TV has been just shoved into the room without any proper coverage. When we went for breakfast eventhough within time for breakfast, were told that the staff were preparing for lunch and this was at 10am. Double check your bill. Not my first visit and my room was charged for things that I did not order. The hotel is completely under - staffed. There are not enough pool towels and there is no extra effort by staff to assist you, with a caveat that the concierge were probably the best out of the lot. Not enough variety during buffet. Breakfast and dinner had the same fruits available and it is difficult when you go with kids who like some more fruits. I have visited a few times but after my latest visit, I can say with certainty that this will probably be my last. Think twice before booking.

The location

In spite of the fact that checkin time is at 2pm and check out at 11am, the room wasn’t ready till 3:30. Ordered a la carte lunch in the Restaurent, worst mistake we have ever done. Fish curry tasted like undercooked rubbery fish which was not even warm. Tandoori chicken tasted like the Chiken was microwaved and not from the tandoor. What a waste of money. Now, we get inside the room it’s all watery. I understand it’s raining and humid but how come a hotel room have entire roof covered with water droplets , walls watery and everything wet. Even our clothes were wet overnight. Horrible experience, never been to such hotel honestly.travelled to more than 40 countries and stayed in several resorts but never been to one like this before.