the staff was really friendly

I wanted to take a shower in the night but the water never got warm.

breakfast was exquisite. stayed on the top floor , spacy room and bathroom. parking is easy just in fron of the hotel. hotel itself is an old building which was built in 1800s , historical stay

nothing

The husband of the couple was particularly friendly and helpful, taking our bags up to the room while we were out and telling us about the history of the place. His recommendation for a local café was perfect. He wore a mask during our interactions, which we appreciated.

The shower was quite tricky to get into and out of. It would have been lovely to have had air conditioning or a fan as the weather was very hot while we were there.

Very good location near the center. More noise due to the traffic on the street under the windows of our room. The staff was nice and helpful.

Traditional older German hotel but quite pleasant. Peter the manager was very helpful and spoke excellent English. Nice breakfast which was served at the table.

No kettle for tea making. The TV guide stated that it had BBC World News but there was no signal - minor point in the overall context.

Great location for easy access to the city center and the castle. Spacious room and balcony. Very friendly and helpful staff, reception 24hr. Architectural elements of the building. 9 Euro parking. Breakfast was served vs buffet style.

Wifi speed far below average, deeming is unusable. The rooms to the front are noisier than average for a city location due to the high frequency of bus traffic.

location and breakfast

very noisy during night

great location and breakfast was wonderful

Friendly helpful staff. Great breakfast. Quiet location.

A little further from downtown than I thought but enjoyed the easy walk. Bus next to hotel takes you right to the base of the castle tram.

Excellent location for the Old Town Super friendly & helpful owners Great breakfasts Spacious room Would definitely stay again if visiting Heidelberg

Nothing

large, clean rooms, friendly and helpful staff, excellent breakfast

The hotel is a bit far from the centre. The hotel owner is extremely friendly and helpful. The room is old, but comfortable. The breakfast is very good.

Ownwers extremelz helpful and friendly

Breakfast. Parking next to the hotel.

Excellent breakfast with fresh fruit salad, cooked breakfast, home made jam and fresh bread rolls

The friendliness of the owners and staff

Excellent location, super cosy place, extra friendly and helpful staff

lovely place. great breakfast, everyone helpful.

On a noisy road

The staff was very friendly, the room was very clean & the breakfast was amazing.

Staff were very friendly and helpful. Rooms were exceptionally clean and very very comfortable.

Nothing

Great location near the Altstadt with parking at the front door. 24/7 reception was a bit odd, but at least nobody unwanted enters the hotel (you have to ring the bell to get in each time you go outside, both day and night). Great breakfast with very very friendly service. All in all a great stay in a beautiful building.

While the prices are nothing out of the ordinary compared to other hotels near the Altstadt, also keeping in mind that the breakfast and parking were included, I found the prices – compared to my other stays – quite steep. Then again, I only stayed for one night and didn't share my room with anyone, which usually makes a stay more expensive anyway.

Breakfast was perfect. It was very tasty and had a nice setting. The location was also convenient and the staff was very friendly. The bathroom was super clean.

I can not think of anything.

I recommend this hotel for a pleasant stay near the old city. The location is excellent. The property is a traditional German building and the rooms are with high ceiling and spacious in general. The hotel is clean. The owners and staff are super polite and helpful. The breakfast, which is quite good to start your date, is served in a nice room respecting all the covid-19 regulations.