Everything was perfect.

Cleanliness and comfort

we enjoyed also the food

I slept better than my bed in this place. Seriously. Their pure cotton duvet is exceptional and I will change my own after experiencing how good it is. Their bathtub + shower combined bathroom felt spacious and served well for relaxation as well as a quick shower. The outdoor dining area had a spacious view of the area.

It's not the hotel itself but the location. If you don't drive and you want to explore the town, the hotel is approx 20 mins of down or uphill walk away from the majority of attractions.

Everything is as nice or nicer than the photos. This is a large spacious, beautifully architected hotel. My room was a quiet harmonious oasis, with super comfortable beds, great air conditioning, a huge tub and separate shower. Wonderful helpful staff. The breakfast is lovely with options for everyone. All of the public spaces are beautiful and thoughtfully designed and decorated. Even the parking garage is pretty with wall art.

I’d say the only down side was it was a 20 minute walk to my activities, but that wasn’t the hotel’s fault:)

Location perfect, right between shopping areas during the day and sightseeing and restaurants in the evening. Fantastic, friendly, helpful staff. Large comfy rooms, parking right outside the hotel (we were touring on a motorbike).

Disappointed our room had no view although to be honest we booked last minute and got a great deal on the price. Also for a 4* hotel I expected tea and coffee making facilities in the room.

Lovely clean n spacious hotel, breakfast is fab, lots of variety, staff are very helpful

Coffee machine at breakfast very very slow and not always dispensing correct drink, i.e cappuccino is more like a hot chocolate.

Absolutely a very nice room. Bed was excellent. Allthough the hotel is not from the newest date, is has style ! Bathroom facilities was excellent. Plenty of closetspace. Also a big positive impression of the breakfast. Very recommendable.

The room was a little dark, but it was because it is situating in a corner. The hotel may have plenty other rooms, where the light comes fully in.

The room, the cleaness, the hotel design amd plants and the gym

Wifi was a bit slow

clean and very comfortable

tried to liaise with hotel ahead of stay- but couldn’t get a response

great facilities, small gym, easy parking, great breakfast.

Modern hotel within walking distance of the old city and all landmarks. Great breakfast selection. Staff were very helpful with enquiries pre arrival.

It was very quiet and a bit lacking in atmosphere but we were there on a Thursday in early March, so perhaps to be expected.

The room was large and very comfortable as well as the bathroom. We enjoyed a delicious breakfast and also ate in the hotel restaurant in the evening. Everything was very good.

Nothing

Bed comfy staff very friendly fridge in room and kettle.

This was good for doing business in Tenerife

The air conditioning didn't work or there was just not any, it was difficult to work from my room, too hot!

Great location, helpful staff, very clean and comfortable, fab breakfast.

Was charged for 4 people despite cancelling 1 person within the notice period .