Hotel Villa Itsaso
Apart-hotel em Basque Country
1 cama queen
Razões para reservar
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Sobre este hotel
Hotel Villa Itsaso
Localizada na zona rural basca perto de Lekeitio, esta elegante villa do século XIX oferece excelentes vistas para o mar a partir do seu jardim e terraço. Disponibiliza quartos atraentes com acesso Wi-Fi gratuito e televisão por cabo.
Comodidades
Ar-condicionado
São permitidos animais de estimação
Cozinha ou kitchenette
Internet/Wi-Fi
Estacionamento
Lavandaria
Varanda ou Pátio
TV
Acessível para cadeiras de rodas
Jardim
Ideal para famílias
Mapa de Basque Country
Quartos disponíveis
1 Cama queen size • 20 m²
Acomoda 2
Você será direcionado para Booking.com para disponibilidade e preços
1 Solteiro • 20 m²
Acomoda 2
Você será direcionado para Booking.com para disponibilidade e preços
1 Cama queen size • 1 Sofá • 50 m²
Acomoda 4
Você será direcionado para Booking.com para disponibilidade e preços
1 Cama queen size • 45 m²
Acomoda 3
Você será direcionado para Booking.com para disponibilidade e preços
1 Duplo • 22 m²
Acomoda 2
Você será direcionado para Booking.com para disponibilidade e preços
€€€€
Comentários
Revisões 100% validadas
9.0
The views on three sides are breathtaking: across the wooded river valley, towards the lovely town and cathedral and out to sea with the island of St Nicolas. The immediate area is also attractive and fun to explore; quiet beaches, the charming Basque seaside town of Lekeitio and the walk up the valley. The old house has been beautifully and lovingly restored and our self-catering apartment was well-equipped.
I’ve been in cleaner places - nothing too repellent but needs a bit more attention to detail. We were also disappointed by the countryside further afield since where there were so few places to walk : private land or forestry plantations (ghastly block planting of eucalyptus!) and even by the coast the locals didn’t seem that welcoming to tourists.
8.0
Las vistas desde la Villa son espectaculares. Las recepcionistas muy amables. El apartamento acogedor y con buenas vistas.
La limpieza deja mucho que desear. Encontramos polvo en los rincones, en el cabecero. Debajo de la cama había telarañas y polvo también (de hace mucho), arañas, pequeños insectos muertos. Además en la tapa del WC había restos de orín seco.
9.0
The charm of the villa hotel, the location with the beautiful views. Our apartment was huge, authentic shabby chic and very comfortable.
10.0
Era un apartament molt maco amb unes vistes espectaculars!!
La noia de la recepcio molt amable i servicial.
10.0
The view was amazing
8.0
Villa neobasque historique magnifiquement située face au port de Lekeitio.
10.0
Accueil impeccable. L’hotesse se pliait en 4 pour nous satisfaire. Très bien situé et vue magnifique. Etablissement avec le charme de l’ancien.
9.0
Sehr freundlich. Sonderwünsche problemlos erfüllt
1.0
The location is good, close to the beach and relatively close to the village.
The sheets of one of the beds were not clean. My son noticed when we went to bed (after 11pm) that the sheets had a lot of sand in it. We knew the front desk closed after ~9pm, but we tried to see if there was any contact information in the apartment and we couldn't find it. We improvised to spend the night (there were four of us and we had three places to sleep) and the next day I presented the case at the reception. They were a little shocked, but that was reflected in an "offer" of a 10% discount on the payment. As it seemed clearly insufficient, I presented the case to Booking, which also did not help to date.
In short, we usually see if the service is good or not when things go wrong. In this case it went wrong, the answer given was terrible and here I am commenting so that other people know what they can count on. For a night that costed almost 300 euros, this clearly wasn’t like staying at the Ritz.
Next time I'll take pictures, though it wouldn't surprise me that the property would question whether it was us who had filled the sheets with sand and not the previous guest.
1.0
Not much.... see below
The property had water repulsion issues (at the door seal, and possibly underfloor too) in the buildings added to the main building (including the one we were due to stay in) on at least one occasion, several months before, we were informed by one of the employees. The owner had apparently disagreed with the assessment - either way, what seems to some extent avoidable was not addressed by the time we had arrived.
We were refunded in cash the cost of our two nights stay. That is different and is not sufficient compensation for what we paid for - two nights accommodation. We are lucky that the formal difference in accommodation was only €10 for two nights - but he refused to cover this cost. This is appalling behaviour and in our view, should not be tolerated by Booking.com. We looked to Booking.com to recover these costs and received no acknowledgement.
But the property also included free parking. And this was also not contemplated or compensated by the owner. We spent €30 on parking during our stay, and again we looked to Booking.com to recover these costs.
Finally, the owner was in no way engaged with helping us find replacement accommodation. He refused to deal with us directly, left us to a very helpful employee, and indeed left the property before the issue was resolved. We further look to Booking.com to compensate us for this loss and inconvenience to put holiday.
8.0
The room was very cool. The views are amazing. The staff were fantastic.
The 15 min walk to the town is dark on the way home and just about manageable with a buggy.
9.0
The two girls who operate reception are the best I have met having stayed in many many places! So helpful and pleasant! They made my stay all the better!
nothing
10.0
The breakfast was basic but sufficient
The view was stunning and service was extremely friendly
10.0
The view + the staff were Amazing
6.0
Good croissants. Coffee good ....had to ask for more
Bedroom tatty in places. Generally basic accommodation
10.0
Great views, quiet, close to nature but within walking distance of town centre, restaurants, bars, hiking trails.
-
8.0
The location is beautiful and the room was very nice, it is only a short walk to the beaches and restaurants.
The wifi didn’t work at all for us.
9.0
The view! The quaintness of the room. The friendliness of the staff. The village. Almost everything.
One small detail is that when the sun shines on the chickens, the smell gets a bit strong when the windows of the room are opened, and closing them makes the roomy too warm and stuffy. Except for that, everything was perfect! Highly recommend!
10.0
Exceptional location. Beautiful sea views. Rich history.
10.0
The hospitality
10.0
We will be back. This is a superb hotel in a beautiful setting. Beaches cannot be bettered.
The owner's son had a party with friends until the early hours in their private grounds. Whilst I appreciate that this is within their rights, it was unfortunately right next to our ground floor bedrooms and we couldn't open the windows/shutters (and it was still very loud even with them closed).
10.0
location and staff
7.0
Beautiful view of the city of Lekeitio.
No air conditioner.
7.0
location
staff
10.0
This lovely Bed and Breakfast is in a great location above Lekeitio with easy access to the town and beaches, but in a quiet location.
Parking seems difficult in Lekeitio, so the ability to park at the hotel was much appreciated.
The young woman at reception was excellent. Very welcoming and knowledgeable and always prepared to offer advice.
Just 5/10 mins walk down to the beach and town.
It was very hot, but the air conditioning worked well.
Comfy bed and a beautiful view from our room and from the terrace where we eat a good breakfast. This was our last stop in Spain, but one of the best.
Slightly unenthusiastic shower.
10.0
very nice view, lots of space in the apartment, close to the beach
breakfast too simple
10.0
Location and owner - both amazing
That I could not stay for longer
8.0
Very clean. Helpful staff. Spacious room. Powerful shower, although the hot water ran out half way through..
The bed was a bit hard (for me)
Morning coffee could be better. Better coffee, bigger cups.
9.0
We loved the location and the views were incredible! It’s about 15mins walk to the beach and 20mins to the town via a steep path. The beach is really stunning and we loved walking to the island. The house is full of character and the gardens are lovely. All the staff were really friendly and helpful, providing non-feather bedding when we requested it too. We had a ground floor apartment in the main house which was spacious but didn’t have its own patio area, or sea views as some of the other apartments did.
We were glad to have access to a kitchen but it wasn’t very well equipped. No sharp knives or kettle, limited pots and pans, no salt, pepper, oil. A lamp by the single bed would have been nice. The bathroom was very small but functional. We would have like one of the side apartments with access to a patio better, but we still really enjoyed our stay. It’s a property that’s full of character and worth it for the gorgeous views.
1.0
The location was good
Ask before you book your room where you will be staying.
We booked for 1 night but we were not in the hotel, we were put in a wooden hut beside the main hotel.
I am sure in the warm weather those rooms are nice BUT in the winter it was terrible, so cold even with the so call heaters on.
To pay 85 euro and get that service was very disappointing.
Perguntas frequentes
Quanto custa este apart-hotel em comparação com outros em Basque Country?
O preço médio de um alojamento em Basque Country é de 93 € por noite. Este alojamento é 1 € mais barato do que a média.
O estacionamento está incluído neste apart-hotel?
Sim, o estacionamento está listado como uma comodidade em Hotel Villa Itsaso. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em apart-hotel?
Não encontramos piscina listada como uma comodidade para este apart-hotel. Pode valer a pena verificar novamente se uma piscina é importante para a sua estadia.
Hotel Villa Itsaso permite animais de estimação?
Sim! Este apart-hotel é amigo dos animais de estimação. Para mais informações, recomendamos que contacte o fornecedor de reservas sobre políticas relativas a animais.
Que comodidades estão disponíveis em Hotel Villa Itsaso?
Encontrámos 11 comodidades para este alojamento. Isto inclui ar-condicionado, são permitidos animais de estimação, cozinha ou kitchenette, internet/wi-fi e estacionamento.