Tout était parfait. structure. accueil.confort deuxième séjour.

L'acceuil, l'espace spa, la chambre

Rien tout etait parfait

L’emplacement, le petit déjeuner, la configuration du studio, coin cuisine qui m’a permis de préparer qlq plats

Le studio est face à un bâtiment De la fenêtre, la personne en face peut facilement voir le client ds le studio

Le petit-déjeuner est super, copieux et varié. Chambre propre et confortable - Le SPA est vraiment incroyable avec pleins d’espaces différents de détente + salle de sport + piscine … bref ! Séjour bien-être et détente garantis

Toutes les prestations annexes (restauration - soin - etc) sont vite onéreuses

L’accès au spa, l’insonorisation de la chambre

Baignoire vieillotte avec des éclats. Linge pas remis pour 2 personnes.

Le personnel très agréable souriant

L’état de la salle de bain ainsi que la moquette vieillotte

早餐不错，丰富。

Bon accueil. Le lit était confortable. Le spa très agréable. Bon petit déjeuner.

Rien

Comfort et placement.

Équipe de spa très désagréable.

Top

Rien

lunettes des wc mal fixée, bruit à chaque passage. Système de fixation du pommeau de douche cassé, lumière automatique dans le couloir réveille chaque personne en cas de passage nocturne.

Manque dePropreté de la chambre et salle de bains Qualité du buffet du petit dej à revoir

Nichts

Grauenhaft!!! Nicht hingehen

Le personnel, les équipements top et l’emplacement à 5min en transport en commun devant l’hôtel

RAS

Chambre spacieuse et literie très confortable. Pas ou très peu de bruit venant du couloir ou des autres chambres. Bouteille d'eau dans la chambre c'est très appréciable.

Salle de bain qui fait viellote. Pour le reste tout etait parfait.

Confort, compétence, chambre +++,localisation…..tout était très bien!

We have stayed multiple times here due to the incredible pool and spa, and large, clean family rooms. This place has everything you need for a stay in Lyon in addition to great wifi, parking, and a very nice breakfast. You also get robes for the whole family to use at the pool and towels to bring there next door. The children loved the pool they could use and the adults loved the outdoor thermal baths and grotto pool. Book without any hesitation.

Nothing- note the bathing suit for men needs to be speedo type vs any other kind due to pool rules. They sell them at the store on site if you forget!

Everything

Nothing all was amazing

Great location.

We could hear other guests walking, flushing.

Very professional staff and well presented Hotel and facilities

Breakfast was difficult due to lack of tables and we ate early on and managed to get a table but witnessed the hordes battling for space

Very clean and nice comfortable rooms

The Wi-Fi is terrible! 9mbs so not fast enough to stream Netflix etc The lifts are even slower than the Wi-Fi, the worst I’ve ever known! Sometimes waiting over 5 minutes for it to arrive after calling it The spa is very nice but it’s expensive at €45 per day. Most guests just want to sunbathe by the pool and the price is off-putting. This should be included and then maybe a chargeable upgrade for sauna and spa etc. There is no place to sunbathe without paying so it feels like they are forcing you to pay the extra charge which makes it poor value overall

Gentillesse du personnel

Excellent

everything

their breakfast was good, and their personel in the reception.

The lifeguards at the pool. I was not aware that i had to wear a speedo to use the pool. Two of the lifeguards at the pool told me i needed to have a speedo. I asked them if i could wear a speedo under my shorts as the speedo they had at their shop was too small and uncomfortable. they said yes. Then i bought one for 37 euro. Then another of the personel refused me to use it beneath the shorts. Then later that day could see other people using normal swimming shorts with no problems. I booked this hotel because of their pool but to me the stay was not good. 2 days wasted

Bathroom was out dated. Shower wasn’t working correct

The pool and spa are wonderful, but very pricey. The hotel is extremely clean and well run. Staff are very helpful indeed.

There isn't really anywhere nice to hang out outside unless you pay for the spa. There is a small covered outdoor dining area but it's not like other hotels where it is easy to hang out in the open air. Drinks are quite expensive at 6 euros for a lemonade.