location

very old furniture with stains and a look that make it feel dirty

Location could not be better for this cute town. It's an older property of course but very well-kept and clean. Very satisfying and good value.

No complaints

Nice room in great location not too expensive.

Breakfast options are lousy. No English channels on TV. Outside was cold but room was too hot. Aircon didnt help. Open the window gives some street noise but probably only in the weekend.

size of the room , location, helpful staff

nothing

beautiful location, lovely old building, helpful staff

nothing

We had a wonderful night here The rooms at the front (make sure you get one) look over the front of the Palace. The main entrance is less that 100m away from the hotel.The beds are huge and comfortable and the rooms large. A warm welcome and very helpful staff. Amazing value for money. Lots of reasonably priced places to eat close by including its own restaurant

The decor is a little tired and the breakfast expensive.

Wonderful location, beautiful room, friendly staff, comfortable bed

the air conditioning didn’t work and despite the night being cold, the room was incredibly hot. We didn’t sleep because of it. The night staff were unable to help. However, the staff in the morning were very helpful and refunded us some money

we selected the junior suite, which was excellent, super size room with an wonderful view of the monastery

I had a wonderful stay at this excellent Hotel, which is very convenient to the escorial, which is right across the street, and to the bus station. The staff were superb in informing me of the bus from the train station and also getting me into a room within an hour of my arrival at 10:00 a.m. the room was very spacious and had a refrigerator. It was very quiet and it was a good sleep.

There was nothing that I disliked, although I wish that the cost of the breakfast was not 12 and 1/2 euros, which is a little high for my price ability. But the staff informed me of a Cara for supermarket which was only three blocks away.

I was here to visit the monastery of El Escorial, and the location was perfect - less than 5 minutes' walk away. The receptionist was very friendly and helped me with printing my ticket for the monastery (not sure if this was necessary but she went the extra mile) and looking after my bag during the day after I checked out. The room was spacious, had a nice breeze when the balcony doors were opened, and the little box of sweets on the bed was a nice touch.

There was a slightly stale smell, like cigarette smoke, in the room. Nothing too strong, and only noticeable on first walking in. The bathroom decor was a little old-fashioned (1970s style) but no major complaints.

So close to El Escorial. The lady at the desk the day we arrived was wonderful, fluent English and so pleasant. She arranged a tour for us to see The Valley of The Fallen as soon as we arrived. And the place for lunch was just out the door, having delicious pizza.

Looked like there was a restaurant there that we would have like to have gone to for dinner but it wasn't open when we were hungry around 6 or 7 PM. We had to find a place on our own as the lady at the desk from earlier had gone home. I should have asked her that morning what to do about dinner as we had a tough time later.

Nice view of monastry (from our room) Large room and bathroom Possibility to store bicycles inside

Lack of hooks or similar in the bathroom for towels

Lovely big bedroom and bathroom, fantastic view of El Escorial (room 219)

The location was perfect and amazing views!

The cleanliness was poor, the towels had very dirty stains on them and also my pillow case had a cigarette burn on it! Also a problem with electricity at the start where nothing was working in the junior suite which we paid more for and the solution was to move us to a small bedroom - out of the question!

Excellent location

18 euro charge for dog

very clean and comfortable, excellent position .

nothing