Excellent location most especially if it's your first time to visit Baguio! You can walk to restaurants, SM Baguio, Burnham Park, the Cathedral, shopping for gifts and trying out the local market. There are security guards so you feel safe. Victory Liner is also less than 1 minute walk. All staffs were very friendly including the restaurant. The restaurant closes late. Bed and amenities were excellent! There's also free filtered water for the guests in each floor.

There is free breakfast but there is not a lot of selection. Could be improved.

Location is very nice, accessible to transportation. The staff are nice and kind too.

Cleanliness with regards to the floor of the room, they just sweep the floor and did not mop. No room slippers provided.

Perfect location for commuters because it is just at the back of bus terminal. It is nearby session road where all the resto and the Cathedral are located.

I can hear the next door’s children screaming at day, I can hear the guest snoring at night. 😂

Its location and the accessibility we have to the places we wanted to visit. It was also very pleasing that their staff is so accommodating when it comes to our requests.

Their buffet breakfast could use some improvement. We were disappointed with the selection and taste of the food. Apart from that, we didn’t ask for our room to be cleaned but when we got back from our breakfast, the room has been tidied and towels were replaced. While I appreciate the gesture, it would’ve been better if they checked in with us first/asked permission before they proceeded.

the location about 5-10 min walk from the shopping mall is great. bus station is near as well so perfect.

The staff is alert, respectful, accommodating, and pleasant.

Wifi connection is slow. You need to have a personal wifi connection should there's a need for you to be online.

location

nothing

The location is very close to the bus depot, extremely handy for thos travelling to Baguio by bus

Location and the room

Internet is so slow

location

Im familiar wirh hotel, always stay there when im in baguio

Although its very clean but theres this smell in the bathroom

The staff are very accomodating. The Breakfast buffet is awesome.

N.A

I like that the staff are nice and accommodating. They also did an extra mile of printing our bus ticket. I also like that they have a water dispenser on every floor. Plus the ice maker. For us it is convenient as we don't need to buy water anymore. The room is cozy and comfortable. My husband and I slept well. They also gave us a complimentary cake when they knew that it was our first wedding anniversary.

No slippers are readily available in the room. The customer survey has someone written on it. Limited choices of food for breakfast, but the food was good

convenient location

limited facilities

near the terminal of victory liner.

the breakfast not good.the rice not cooked well. vegies hilaw na hilaw.

The location! There is no problem about where to eat, and places to go were so accessible from the hotel.

I don’t see anything I didn’t like.

location. great Italian restaurant on site. helpful staff. I had asked for a quieter room location and the hotel was accommodating

‘hot’ breakfast food was cold.

Everything

location

poor internet connection

The hotel itself looks really nice from the outside and inside it was very clean, quiet and addressed our needs. Breakfast was okay. Staff especially the guards were really friendly. Location was central to everything and was beside the Victory Liner bus depot.

The toilet got blocked a few times and we needed to call the staff to to address the issue.